Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the workplace. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Job Description :

Role : Change & Communications Lead

Experience : 10+Years

Location : Sydney

Accountabilities & Responsibilities

- Develop and embed a consistent change approach across TDD using an Align, Analyse, Action, Adapt methodology.




- Conduct change impact assessments across programs covering people, process, technology and culture impacts.
- Build readiness assessments, change risk tracking, success measures and adoption measures.
- Establish change governance, RACI frameworks and delivery cadence in alignment with the Project Roadmap.
- Partner with the allocated Project Manager and Coordinator to ensure change activity is integrated into program delivery plans.

Communications Transformation

- Develop transformation narratives, messaging frameworks and communication plans across TDD Connect, Amplify and Leap.
- Ensure all communications clearly convey the rationale, impacts and benefits of transformation to relevant employee cohorts.
- Support leadership communications and change storytelling to build confidence and momentum across the organisation.

Playbook Design

- Design and develop change and communications playbooks to support consistent delivery of transformation across TDD programs.
- Translate methodology, frameworks and lessons learned into practical, accessible playbook content for use by leaders, people managers and teams.
- Ensure playbooks are aligned to the TDD operating model and ways of working transformation objectives.
- Iterate playbook content as programs progress and new insights emerge.
- Stakeholder Engagement




- Map and manage stakeholders across Technology, Product, Editorial, Corporate Functions and leadership groups.
- Ensure employees understand the rationale, impacts and benefits of transformation.

Capability Uplift

- Support development of change and communications capability across leaders, people managers and teams.
- Enable sustainable internal capability through coaching, tools, frameworks and knowledge transfer.
- Design and deliver end-to-end organisational change strategies for large-scale transformation programs.
- Develop change and communications playbooks tailored to complex, matrixed organisations.
- Conduct comprehensive change impact and readiness assessments.
- Partner with Internal Communications and Strategy to produce cohesive, audience-appropriate communications.
- Translate AI-enabled and technology change into practical adoption plans
- Simplifies complexity and connects strategy to execution with clarity.
- Communicates with influence and empathy across all levels of an organisation.
- Builds trust quickly with diverse stakeholder groups.
- Operates with a structured yet adaptable approach in ambiguous environments.
- Champions sustainable change and capability uplift within teams

Key Metrics

- Change and communications milestones delivered on time and with strong stakeholder alignment.
- Quality and uptake of change and communications playbooks across TDD programs.
- Measurable increase in leadership confidence and employee readiness through stakeholder engagement activities.
- Successful adoption of new operating models, AI-enabled practices and updated ways o

📌 Change & Communications Lead (Sydney)
🏢 Tata Consultancy Services
📍 Sydney