23 Oct
|
Regos Plus Tyre And Mechanical
|
Parkes
23 Oct
Regos Plus Tyre And Mechanical
Parkes
This is a front counter role in a busy workshop. Around 80% of the job is customer service, bookings and administration. The other 20% is workshop support. You won’t be sitting out the front. When the counter is quiet, you’ll be on your feet: putting parts away, helping the technicians and keeping the workshop moving.
The Automotive Service Advisor Trainee role is a long-term career pathway in the automotive industry. It’s for people who are passionate about cars and customer service but don’t want to do a traditional mechanic apprenticeship.
No experience required. You’ll get full training, mentoring and documented systems, with a pathway to the AUR21120 Certificate II in Automotive Sales. The role is designed to progress into a fully competent Automotive Service Advisor position over time.
Full-time, 42.5 hours per week, Monday to Friday.
Key responsibilities
- Greet customers professionally, in person and on the phone
- Book vehicles in and help maintain workshop workflow
- Capture accurate customer and vehicle information in CoStar
- Communicate estimated costs and pickup times clearly
- Keep customers updated throughout repairs and notify them when vehicles are ready
- Prepare estimates, quotes and invoices under supervision
- Receive parts deliveries and put stock away promptly
- Help the technicians when the counter is quiet
- Keep the counter, showroom and workshop clean and presentable
About you
- Reliable, with consistent attendance
- Follows systems and procedures every time
- Professional, accountable and a clear communicator
- Shows initiative and wants to learn
- Happy to pitch in wherever the workshop needs help. There’s no “it’s not my job” here.
About us
We’re a locally owned tyre and mechanical workshop in Parkes, focused on raising the bar in the automotive industry through professionalism, structure, communication and continuous improvement. We’re committed to building a robust team culture and developing future talent.
📌 Automotive Service Advisor Trainee (Parkes)
🏢 Regos Plus Tyre And Mechanical
📍 Parkes