23 Oct
|
Probe CX
|
Melbourne
23 Oct
Probe CX
Melbourne
Probe CX is seeking a Customer Service and Hardship Agent to support customers facing financial hardship, delivering empathetic, compliant assistance across voice and written channels from our Melbourne office. You will manage high-emotion interactions, navigate regulatory guidelines, and coordinate with teams to ensure accurate, audit-ready support.
Role requires at least 1 year in a contact centre or customer service, solid communication skills, and the ability to work across multiple
📌 Hardship Support (Melbourne)
🏢 Probe CX
📍 Melbourne