At Home Care Experts, we are dedicated to empowering people living with disability to lead independent, meaningful, and fulfilling lives. As a registered NDIS provider, we deliver person-centred supports tailored to each participant’s unique goals, preferences, and needs.

Our team is built on compassion, accountability, respect, and inclusion. We pride ourselves on creating a supportive workplace culture where employees are encouraged to grow professionally while making a genuine difference in the community.

As our services continue to grow, we are seeking a proactive and highly organised Recruitment & Rostering Officer to join our team on a 6-month fixed-term contract, with potential extension, commencing from August 2026.

About the Role

This is a fast-paced and rewarding position that combines workforce coordination, staff rostering, and recruitment support within the disability services sector.

You will play a key role in ensuring participants receive reliable and high-quality support services through effective scheduling and workforce planning. Working closely with Service Managers and support workers, you will manage day-to-day rostering requirements, respond to staffing changes, and assist with recruitment and onboarding activities.

This role requires someone who thrives under pressure, enjoys problem-solving, and can confidently manage competing priorities while maintaining a high level of professionalism and customer service.

Key Responsibilities

Rostering & Workforce Coordination

- Create, manage, and maintain staff rosters in line with participant support requirements
- Coordinate shift allocations and ensure suitable staff matching based on skills, availability, and participant preferences
- Respond promptly to last-minute roster changes, cancellations, and staff absences
- Source replacement staff and ensure continuity of support services
- Monitor roster efficiency and identify practical workforce solutions

Recruitment & Onboarding





- Assist with end-to-end recruitment activities including screening, interviews, and onboarding
- Collect and maintain employee compliance documentation
- Support the onboarding process for new support workers
- Ensure workforce records remain accurate and up to date within internal systems

Communication & Administration

- Act as a key point of contact for support workers regarding roster enquiries and shift coordination.
- Maintain strong working relationships with employees, participants, and internal/external stakeholders.
- Provide high-quality administrative support across workforce operations.
- Ensure compliance with NDIS requirements, organisational policies, and relevant employment legislation.

About You

To be successful in this role, you will be a motivated and solutions-focused individual with strong organisational skills and the ability to work effectively in a dynamic environment.

You will ideally bring:

- Previous experience in rostering, scheduling, workforce coordination, or recruitment
- Experience within the disability, community services, aged care, or healthcare sector (preferred)
- Strong understanding of customer service and workforce engagement principles
- Excellent communication and interpersonal skills
- High-level administrative and computer skills
- The ability to manage competing priorities and work autonomously
- Knowledge of the SCHADS Award and Fair Work requirements (desirable)
- Experience using rostering or scheduling software systems.

Mandatory Requirements

- Current NDIS Worker Screening Check
- Working with Children Check
- Full Australian working rights

Why Join Home Care Experts?

- Supportive and inclusive team culture
- Opportunity to make a meaningful impact in the disability sector
- Ongoing learning and professional development opportunities

Secure Monday-to-Friday office hours

Collaborative and values-driven workplace

If you are passionate about workforce coordination, enjoy working in a fast-moving environment, and want to contribute to positive outcomes for people living with disability, we would love to hear from you.

📌 Rostering and Recruitment officer (Melbourne)
🏢 Home Care Experts - NDIS Registered Provider
📍 Melbourne