Guest Experience Team Lead (Sydney)

Guest Experience Team Lead (Sydney)

23 Oct
|
Hoyts
|
Sydney

23 Oct

Hoyts

Sydney

HOYTS is seeking a Guest Experience Assistant Team Lead to support three agents and collaborate with the Customer Service Team Leader. You will manage complaints, sustain service standards and help drive efficiency across Zendesk, phone and email channels.

You will mentor agents, analyze guest feedback, and contribute to projects improving the guest experience and overall service quality.

📌 Guest Experience Team Lead (Sydney)
🏢 Hoyts
📍 Sydney

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