Flick Anticimex keeps thousands of Australian businesses clean, protected and compliant, from schools and hospitals to restaurants and offices. Our South Australian branch is growing, and we need a capable, energetic Branch Administrator to help run it.

This is not a reception role. Reporting to the Operations Manager, you'll be a core part of the operations team. You'll connect our customers, technicians, schedulers, sales team and account managers. You'll see what's coming, sort out problems before they grow, and make sure what we promise customers actually happens.

If you like being the person who knows what's going on, fixes problems and makes a team work better, you'll enjoy this role.

What you'll be doing

- Owning customer requests from first contact to resolution: working out what's needed, getting it to the right person and/or following up until it's closed
- Working with operations and scheduling to keep services on track, handle changes and respond quickly when things go wrong
- Linking sales and account management with what's happening on the ground, including passing on leads and opportunities the same day
- Managing complaints and service issues calmly, and keeping customers informed at every step




- Spotting recurring problems and suggesting better ways of working
- Keeping branch systems, cases and records accurate so the team can rely on the data
- Supporting the Operations Manager with reporting, follow-ups and day-to-day branch priorities

What you'll bring

- Experience in a coordination, operations support, customer service or administration role in a busy environment
- A confident, professional manner, whether you're dealing with a customer, a technician or a manager
- Sharp attention to detail and strong follow-through
- The ability to triage: quickly sorting what matters most and acting on it
- Energy, flexibility and a willingness to roll your sleeves up when the day changes direction
- Confidence with Microsoft Office and business systems (CRM or scheduling experience is a bonus)

Why join Flick Anticimex

- Full-time, Monday to Friday, based in Kiburn, SA
- Part of a global group, with real career pathways into scheduling, operations and account management
- Hands-on training and a supportive operations team
- A role where your work is visible and your impact is felt every day

📌 Branch Administrator – Customer & Operations Coordinator (Kilburn)
🏢 Flick Anticimex
📍 Kilburn