Case Manager – Children, Youth & Family Services

We’re looking for an experienced Case Manager to join a children and youth family service provider, just 10 to 15 minutes from Brisbane CBD. This is a Monday to Friday role based in the office.

About the role

You’ll be the main contact for the Department of Child Safety and other key stakeholders. You’ll manage communication, make sure each young person’s needs are met, and keep case work on track.

You’ll also guide a team of support staff who work across multiple participants. This includes training them, supporting them day to day, and helping them respond to young people’s behaviours when needed.

You’ll report regularly to the Operations Manager. Most of your work is independent, but you’ll sometimes go to where the young person is, so you’ll need to be comfortable getting out and about.

Your key duties

- Be the main contact for the Department of Child Safety and other stakeholders
- Manage communication and update stakeholders regularly




- Make sure each young person’s needs are met
- Train and guide support staff working across multiple participants
- Help manage behaviour support matters for young people
- Report to the Operations Manager on a regular basis
- Take part in an after-hours rotating roster, about once every 5 to 6 weeks

About you

- At least 2 years’ experience in case management or a similar client liaison role
- Experience working with children, young people and families
- Clear, confident communication with government and other stakeholders
- Proactive, and able to spot issues early and act on them
- Able to work independently and also be a positive team member
- Happy to join the after-hours rotating roster
- A current driver’s licence and the ability to drive as part of the role
- A current Blue Card, or willingness to apply for one

📌 Case Manager – Children, Youth & Family Services (Greenslopes)
🏢 Talent Hub Australia
📍 Greenslopes