Our client is Multi Award winning Australian finance company (Top 5 Employers) focusing on the small to medium-sized business market within the Fintech space.

The Role

We have an exciting opportunity for a highly skilled and passionate Collections officer to join their friendly growing team. Working in-house you will be responsible for a set portfolio of small to medium business accounts. You will be responsible for all aspects of account management and arrears collection for your portfolio, with clear and achievable targets.

To be successful in this role you will have a minimum of three years of experience in a commercial or consumer collections setting, with a proven ability to manage collections, negotiate effectively, problem-solve customer issues and work consistently to targets.

What you will be doing:

Timely collection of outstanding debts

- Managing a ledger of debtors - commercial arrears accounts

- Skip tracing debtors




- Negotiating payment arrangements and assistance
- Ledger management and payment allocations
- Other reasonable duties as required by manager

Essential skills and experience: The role requires a commercially savvy operator who is able to navigate a broad range of activities, from collections, build client relationships and handle disputes.

- 2 years plus experience in collections ideally handling commercial customers
- Outstanding verbal and written communication skills
- Incredible attention to detail
- Organisational excellence and the ability to multitask and prioritise
- A customer-centric mindset and commitment to delivering world-class experiences

Only those with full working rights need apply, background and criminal checks may be conducted.

📌 Collections Officer - +S ($10K bonus) (Sydney)
🏢 Dash Recruitment
📍 Sydney