Job no: 533043

Brand: Ignite

Work type: Full time

Location: Queensland

Categories: Sales and Customer Service

Ahoy there!

We're hiring for a Cruise Travel Consultant with Mycruises, part of the Ignite Travel Group. Join a team of CLIA-accredited cruise experts and explore the world while helping customers create unforgettable travel experiences.

Are you ready to thrive in a fast-paced environment where your contributions truly make a difference? We're looking for passionate, Cruise Travel Consultants to become part of our highly motivated team.

At Ignite, you'll enjoy a supportive culture, excellent work-life balance, and the opportunity to grow professionally in an environment that values collaboration and innovation. This is a high energy, dynamic workplace with constant engagement and incoming enquiries.

Take the next step in your career and be part of something exciting!

At My Cruises, we don't just book cruises; we craft unforgettable experiences, weaving magic into every voyage. Our dedication to top-tier client service has set us apart, and now we're on the lookout for exceptional individuals to hop aboard and help us set sail into even more fantastic journeys. ✨

No experience? No worries! We offer comprehensive training in our Academy.

What you'll be doing...

As a Cruise Travel Consultant, you'll enjoy the perks of our unique business model. With excellent inquiries pouring in for our Fly, Stay & Cruise holiday packages, your role is to excel in sales and bring these fantastic offerings to fruition. Our dedicated Aftersales Team will handle post-sale bookings, ensuring a smooth customer experience. If you have a passion for selling, this role is tailor-made for you.

Who you are...

- A MUST: Strong Customer Service and retail experience with a passion for sales
- Exceptional multitasking ability to meet deadlines and exceed client expectations




- Excels at building meaningful relationships while prioritising teamwork and collaboration
- High attention to detail
- Ability to work in a fast paced environment

What's in it for you...

OTE 100K Super

See the World - Industry travel discounts

‍

- ️ Award‑Winning Culture —our people genuinely love what they do and who they work with!

Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)

Diverse & Inclusive - We’re an Equal Chance Employer and encourage applications from individuals from diverse cultural and ethnic backgrounds

Learn & Grow - Tailored Learning & Development pathways, including in‑depth cruise product training

Exclusive Staff Benefits - Access to 350 retail, health, and wellbeing discounts, financial planning advice, and an employee share plan

Endless Career Opportunities - Grow your career across our global network—we proudly promote from within

Health & Wellbeing - Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives

Mental Health Support - Employee Assistance Program available for you and your family

Social & Industry Events - Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)

Giving Back - Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving

Sustainability at the Helm - We’re committed to protecting the oceans and the future of cruising through responsible and sustainable practices

It's a unique and exciting time for cruise travel at My Cruises. Embrace the opportunity to #jumpship and sail into a fulfilling career with us!

#IGNT

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close:

📌 Cruise Travel Consultant (Broadbeach)
🏢 Ignite
📍 Broadbeach