As our Showroom Consultant, you will be the face of our business, delivering an exceptional showroom experience while supporting sales and daily operations. You'll greet and assist customers in a professional and friendly manner, understand customer requirements and recommend suitable products and solutions, and help customers make informed purchasing decisions.
Key responsibilities
- Greet and assist customers in a professional and friendly manner
- Understand customer requirements and recommend suitable products and solutions
- Prepare quotations, process orders, and manage customer enquiries
- Follow up leads and quotations to maximise sales opportunities
- Book measures for Sales team, organise and book installations
- Build strong relationships with recent and existing customers
- Coordinate with suppliers, warehouse, and delivery teams
- Maintain showroom presentation and merchandising standards
- Support general administration and customer service activities
About you
- Previous experience in retail sales, showroom sales, customer service, or internal sales
- Strong communication and relationship-building skills
- A professional, positive, and proactive attitude
- Excellent organisational skills and attention to detail
- Confidence using computer systems and Microsoft Office
- The ability to work independently and as part of a team
- A genuine passion for delivering outstanding customer service
- Experience in window furnishings, furniture, flooring, building products, appliances, home improvement, interiors, or similar industries
- Sales experience with demonstrated ability to meet targets and convert enquiries into sales
📌 Customer Service & Sales Consultant (Town of Cambridge)
🏢 Right Choice Blinds u0026 Awnings
📍 Town of Cambridge
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