/nAre you an organised, customer-focused administrator who thrives in a fast-paced environment?/n/nThis is an exciting opportunity to join one of Australia’s leading insurance repair and restoration builders and become part of our Make Safe team.

Ambrose Construct

Group are seeking a motivated and proactive individual to provide administration and coordination support to our Make Safe Supervisors./n/nYou’ll play an important role in delivering exceptional service to our clients and their customers, coordinating appointments, communicating with trades and helping ensure urgent Make Safe works progress smoothly./n/nThis is a great opportunity for someone with strong administration and customer service skills who enjoys working in a busy, team-focused environment. Previous construction or insurance experience is highly regarded, but not essential./n/nThe role:/n/n- Schedule and maintain Make Safe trade, customer and estimator appointments./n- Triage new Make Safe and specialist report jobs with customers and assist with progressing minor Make Safes when required./n- Review and follow up trade reports, ensuring information is accurate before submission to our clients./n- Liaise with trades regarding attendance times, appointments, reports and job requirements./n- Complete audits on Make Safe jobs and provide timely updates to our clients./n- Provide day-to-day administration support to our Make Safe Supervisors and wider team./n- Build and maintain positive relationships with clients, customers and contractors throughout the insurance claim process./n- Answer incoming calls from clients, customers, contractors and internal staff,



providing assistance or directing enquiries to the appropriate Supervisor./n/n/nHighly desirable characteristics & skills:/n/n- Previous administration experience is essential, with construction, insurance or trade knowledge highly regarded but not essential./n- Strong verbal and written communication skills with a professional and caring approach to customer service./n- Strong computer skills, including Microsoft Office, with the ability to confidently learn new systems./n- Excellent organisation, time management and multitasking skills with strong attention to detail./n- Ability to prioritise workloads and manage competing deadlines in a fast-paced environment./n- A proactive, can-do attitude and willingness to contribute to a successful, KPI-driven team./n- Flexible and adaptable approach, with the ability to embrace changing processes and client requirements./n- Commitment to consistently delivering high-quality outcomes and exceptional customer service./n- Flexibility to assist outside normal working hours, including after-hours phone calls when required./n/n/nWhat Ambrose Construct Group offers:/n/n- Attractive monthly bonus system based on performance./n- Exciting career growth opportunities within the role and Ambrose Construct Group./n- A supportive, secure and passionate team culture./n- Access to our Employee Assistance Program./n- $2,000 referral reward for successful candidate referrals./n- Comprehensive induction and ongoing professional development./n- Modern office facilities and resources./n- Staff engagement initiatives, including fortnightly morning tea and monthly BBQs./n/n/nAmbrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment./n/nPlease note: Only shortlisted applicants will be contacted./n/nIf you’re organised, proactive and ready to become part of a supportive Make Secure team, apply now!/n

📌 EOL Make Safe Coordinator (Sunshine Coast)
🏢 Ambrose Construct Group Pty
📍 Sunshine Coast