Key Responsibilities

Event Operations & Logistics • Manage all operational aspects of expos from planning through to pack-down

- Liaise with venues, contractors, and suppliers (AV, furniture, freight, signage, staging, catering, security, cleaning)
- Oversee floorplan design, exhibitor allocations, and feature area setups
- Ensure compliance with WHS, insurance, and risk management requirements
- Manage bump-in and bump-out schedules, site inductions, and onsite crew coordination
- Coordinate freight, storage, signage, and build timelines with precision

Project & Budget Management • Develop and manage operational budgets and supplier contracts
- Track costs, approvals, and supplier payments to ensure delivery within budget
- Create and maintain critical paths, production schedules, and run sheets
- Monitor milestones and ensure all departments meet operational deadlines

Team & Stakeholder Management • Work closely with Event Director, Marketing, Sales, and Content teams to align execution with strategy
- Manage and mentor operations staff, contractors, and volunteers onsite
- Coordinate with sponsors and exhibitors to deliver premium onsite experiences
- Act as the primary point of contact for venue staff and production teams during bump-in, bump-out, and live event days

Systems & Process Development • Maintain event documentation, operations manuals, and post-event debriefs
- Implement and refine systems to improve efficiency (floorplan management, contractor booking,



supplier databases)
- Contribute to sustainability initiatives and ongoing operational innovation

Skills & Experience
- 3–5+ years experience in event operations, ideally across expos, conferences, or large-scale trade shows
- Minimum 3 years of direct expo or trade show operations experience required
- Must have specific expo or trade show experience, other event backgrounds will not be considered
- Solid experience working with venues, contractors, and suppliers
- Proven ability managing budgets, logistics timelines, and floorplans
- Excellent communication, negotiation, and time management skills
- Ability to work under pressure and manage multiple concurrent deadlines
- Strong technical capability (Google Workspace, Monday.com, CAD or floorplan tools, Excel)
- Solid understanding of risk management, safety compliance, and venue operations
- Hands-on operator with the ability to lead onsite teams during bump-in and bump-out
- Australian citizens only

Bonus Points

- Experience delivering international or multi-city events
- Understanding of blockchain, fintech, or emerging technology industries
- Familiarity with exhibitor management or registration platforms

Why Join Us

You’ll be part of a high-performance, no-BS team delivering some of the most energetic events in Australia’s tech landscape.

We move fast, think big, and value people who take ownership and execute.

📌 Exhibitions Operations Coordinator (Gold Coast)
🏢 Web3 Australia Group
📍 Gold Coast