Gaming Supervisor (Bendigo)

Gaming Supervisor (Bendigo)

23 Oct
|
Goldfields Cycle Sports
|
Bendigo

23 Oct

Goldfields Cycle Sports

Bendigo

About the role

Goldfields Cycle Sports Inc is seeking a Gaming Supervisor to join our team in Bendigo, VIC. This is a ongoing casual position that offers flexibility whilst maintaining the high standards of service and compliance our venue demands.

As Gaming

Supervisor, you will play a vital role in ensuring our gaming operations run smoothly, maintaining a safe and responsible gaming environment, and delivering exceptional customer service. This position is integral to the success of our hospitality and gaming operations.

Key responsibilities

- Supervise gaming floor operations and monitor gaming machines to ensure compliance with all gaming regulations and venue policies

- Manage customer interactions and resolve gaming-related queries and complaints professionally and efficiently

- Ensure responsible gaming practices are maintained and provide support to customers showing signs of problem gambling

- Conduct regular equipment checks and report any technical issues or maintenance requirements

- Process gaming transactions accurately and maintain detailed records of gaming activities

- Train and support gaming staff on procedures, responsible gaming practices and customer service standards

- Monitor cash handling and security protocols to prevent fraud and unauthorised activity

- Ensure the gaming area maintains high standards of cleanliness and safety at all times

- Report to management on gaming floor activities, incidents and performance metrics

- Knowledge of System One and open and closing procedures

What we're looking for

- Current Victorian Gaming Machine Venue Operator Licence, RSG and RSA

- Proven experience working in a gaming or hospitality venue environment





- Strong knowledge of gaming regulations, responsible gambling initiatives and harm minimisation practices

- Excellent customer service skills with the ability to manage difficult situations calmly and professionally

- Strong numeracy skills and accuracy with cash handling and record-keeping

- Ability to work independently and as part of a team in a fast-paced environment

- Clear communication skills and the ability to provide instruction and support to staff

- Commitment to maintaining a secure, secure and compliant gaming environment

- Flexibility to work casual hours including evenings, weekends and public holidays as required

What we offer

Working at Goldfields Cycle Sports Inc means joining a community-focused venue that values our team members. We offer competitive casual rates, flexible scheduling to accommodate your lifestyle, and a supportive work environment. You'll have the opportunity to develop your skills in the gaming and hospitality sector whilst maintaining work-life balance through casual employment arrangements.

About us

Goldfields Cycle Sports Inc is a well-established venue in Bendigo, VIC, combining hospitality and gaming operations to serve our local community. We are committed to delivering quality customer experiences whilst maintaining the highest standards of responsible gaming and regulatory compliance. Our team is dedicated to creating a welcoming and safe environment for all our customers and staff.

Apply now

Interested in joining our team as a Gaming Supervisor? Please submit your application including your resume and details of your gaming qualifications to Goldfields Cycle Sports Inc in Bendigo. We look forward to hearing from you.

📌 Gaming Supervisor (Bendigo)
🏢 Goldfields Cycle Sports
📍 Bendigo

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