Job Type: Permanent - Full Time

Location: Tallawong

Job Category: Quality Assurance & Safety

Help shape safer, more reliable and human-centred rail operations.

Metro Trains Sydney is seeking an experienced Human Factors Specialist to provide expert advice across our systems, projects and operational activities.

This influential specialist role will support the integration of human factors and ergonomics principles across the organisation, helping us improve safety outcomes, reduce operational risk and strengthen our safety culture.

The opportunity

Reporting to the Head of Safety, Quality, Risk and Environment, you will work collaboratively with teams across Safety, Operations, Customer Experience, Engineering and Maintenance Delivery and People & Culture. You will also engage with regulators, industry bodies, delivery partners, Transport for NSW and key government stakeholders as required.

You will bring a human centred perspective to system design, operational activities, risk management, change initiatives and safety improvement programs, ensuring the interactions between people, systems and working environments are considered in decision making.

What You’ll Be Doing

- Providing specialist human factors and ergonomics advice across systems, projects and operational activities.
- Integrating human factors principles into change initiatives, operational environments and safety improvement programs.
- Conducting research, analysis and reviews to identify human factors risks, trends and improvement opportunities.
- Contributing to human factors requirements, standards and guidance aligned with regulatory expectations and contemporary good practice.
- Preparing clear,



evidence based technical reports, briefing materials and specialist advice.
- Supporting hazard identification, risk assessment and safety assurance workshops and reviews.
- Embedding human centred design and risk control principles into organisational processes and ways of working.
- Providing human factors input where asset design, maintenance or operation may influence human performance and safety.
- Monitoring emerging research, industry developments and contemporary practices relevant to rail and other complex operating environments.

Desired Skills And Experience

About you You are an analytical and collaborative human factors professional who can translate complex concepts into practical, evidence based advice. You are confident working across multidisciplinary teams and can build trusted relationships with operational, technical and leadership stakeholders.

You Will Bring

- Tertiary qualifications in Human Factors, Ergonomics, Psychology, Engineering or a related discipline, or equivalent professional experience.
- Demonstrated experience applying human factors and ergonomics principles within a complex operational or high risk environment.
- Experience contributing to system design, safety improvement initiatives or risk management activities from a human centred perspective.




- Strong analytical, research and problem solving capabilities.
- Experience preparing high-quality technical reports and advice for diverse audiences.
- A practical understanding of safety management systems, risk management and regulatory environments.
- Strong communication, stakeholder engagement and organisational skills.
- The ability to manage competing priorities while delivering high quality outcomes.

Experience within rail, transport, infrastructure or another safety-critical industry will be highly regarded

What’s On Offer

We are offering a permanent opportunity with adaptable working options and access to a wide range of benefits:

- Fitness Passport discounts and access to gyms across NSW
- Vehicle leasing options
- Employee Recognition Awards
- Medibank and BUPA Health Insurance: Access exclusive corporate discounts on eligible private health insurance products
- EAP services including confidential advice across various services

We are delivering the future of train travel today – and it all starts with our people. Positive mindsets with an ‘anything-is-possible’ approach. The MTS team is rewriting all the expectations. If you are energised and enthused by the prospect of working in a fast-paced, future-focused environment and have can-do attitude, then let’s talk!

Apply Today!

MTS is an equal employment opportunity employer. We are committed to an inclusive workforce and welcome applications of candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent

📌 Human Factors Specialist (Sydney)
🏢 Metro Trains Sydney
📍 Sydney