About the roleAn prospect exists for a motivated and analytical professional to join Information Technology Services (ITS) within the Department of Education.

ITS delivers and supports a broad range of enterprise technology services that underpin the Department's operations and support education delivery across Victoria.

As the Infrastructure Assurance Analyst, you will contribute to the effective oversight of infrastructure, cloud and managed technology services. Working collaboratively with technical teams, service managers and commercial stakeholders, you will help ensure that service consumption, expenditure, licensing and supplier commitments are accurately understood, monitored and reported.

The role offers an opportunity to work across a diverse technology environment while contributing to improvements in operational transparency, financial management and service assurance.Employment type: Ongoing - full time

Key Responsibilities

- Analyse and reconcile infrastructure and cloud service consumption, licensing, supplier charges and expenditure.
- Review supplier invoices, service agreements and statements of work to identify discrepancies, exceptions and opportunities for improved value.
- Support financial forecasting, expenditure monitoring, licensing renewals and commercial reporting.
- Develop and maintain meaningful reports that provide visibility of service costs, consumption trends, contractual obligations and emerging risks.
- Work with technical and service management teams to investigate issues, validate information and support continuous improvement in operational and commercial controls.
- Contribute to the development of consistent assurance processes and reporting practices across infrastructure and technology services.





About youTo be successful in this role, you will demonstrate:

- Strong analytical and problem-solving skills, with the ability to interpret financial, operational and technical information.
- Experience in financial analysis, commercial assurance, ICT service management or a related discipline.
- Well-developed attention to detail and the ability to identify discrepancies, investigate issues and present evidence-based findings.
- Strong communication and stakeholder engagement skills, including the ability to work effectively with technical and non-technical colleagues.
- Proficiency in data analysis, spreadsheets and reporting tools, with an interest in developing improved reporting and assurance processes.
- An understanding of technology services, cloud platforms, licensing or supplier management arrangements would be advantageous.

You will be comfortable working with complex information, exercising sound judgement and taking initiative to identify issues and opportunities for improvement. Why join us? You will join a team responsible for supporting the technology services of one of Victoria's largest public sector organisations. The role provides exposure to enterprise infrastructure, cloud services and technology transformation, with opportunities to develop expertise in service assurance, commercial analysis and technology financial management.



How to apply:For more details regarding this position please see attached position description. Applications should include:

- A cover letter addressing the Key Selection Criteria (maximum of two pages); and
- A current Resume outlining your qualifications and experience

Further Information For more details regarding this position please see attached position description for the capabilities to address in application. The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Scott Heaney - Manager IT Operations via 0423 781 961 or [email protected]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Sunday 08 November 2026.

📌 Infrastructure Assurance Analyst (Melbourne)
🏢 Department Of Education
📍 Melbourne