We’re Hiring! Senior Medical Receptionist – GP Practice

Join Our Friendly and Fast-Paced Medical Team! ADVANCED HEALTH MEDICAL CENTRE BANKSTOWN

Advanced Health Medical is seeking an experienced, motivated, and highly organised Senior Medical Receptionist to join our friendly and professional team.

This is an excellent opportunity for an experienced medical receptionist with strong administrative, accounts management, and Medicare billing skills who enjoys working in a busy healthcare environment and providing outstanding patient service.

Please note: Availability to work on Sundays is an essential requirement for this position.

About the Role

As a Senior Medical Receptionist, you will play an important role in the smooth day-to-day operation of our GP practice. You will be responsible for delivering efficient reception services, managing patient accounts, processing medical billings, and supporting the reception team to maintain high standards of service and professionalism. The ideal candidate will be confident working independently, highly organised, detail-oriented, and comfortable managing a range of administrative and financial tasks in a fast-paced medical setting.

Key Responsibilities

- Managing daily reception duties, including patient bookings, appointment scheduling, phone calls, and general enquiries.
- Providing a welcoming, professional, and patient-focused front-desk experience.
- Managing outstanding accounts, following up unpaid invoices, and reconciling payments.
- Chasing and reconciling WorkCover and CTP accounts.




- Processing Medicare billings accurately in a bulk-billing practice.
- Maintaining a sound understanding of Medicare item numbers and billing requirements.
- Using Best Practice software for patient administration, billing, and practice management.
- Liaising with patients, doctors, insurers, employers, and third-party organisations.
- Assisting with the day-to-day coordination of reception activities and maintaining efficient workflows.
- Providing guidance and support to reception colleagues and assisting with staff training when required.
- Maintaining accurate patient records and ensuring confidentiality at all times.
- Following practice policies, privacy obligations, and Medicare billing requirements.
- Managing competing priorities effectively while maintaining accuracy and excellent customer service.

Essential Criteria

The successful candidate will have:
- Previous experience working in a GP clinic or medical practice.
- Demonstrated proficiency in Best Practice software.
- Strong experience in medical accounts management, including following up outstanding payments.
- A sound working knowledge of Medicare billing, item numbers, and billing compliance.




- Experience with WorkCover and CTP billing and account reconciliation.
- Excellent communication and interpersonal skills.
- Strong organisational skills and exceptional attention to detail.
- A professional, friendly, and patient-centred approach.
- The ability to work autonomously and collaboratively within a team.
- Availability to work on Sundays.

Desirable Criteria

- Previous experience in a Senior Medical Receptionist role.
- Experience supporting or training other medical reception staff.
- Familiarity with the administrative and financial operations of a busy GP practice.

What We Offer

- A friendly, supportive, and professional team environment.
- The prospect to work in a busy, well-established GP practice.
- A varied and rewarding role where your skills and experience are valued.
- Competitive remuneration based on experience.
- Opportunities to contribute to an efficient, positive, and patient-focused practice.

How to Apply

If you are an experienced medical receptionist with strong accounts and billing knowledge and are looking for your next career opportunity, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and suitability for the role.

? Email: [email protected]

? Contact: [0432 434 455](tel:0432 434 455)

Join our team and help us deliver exceptional service and quality healthcare to our community!

Please note that availability to work on Sundays is essential for this position.

📌 Medical / Senior Receptionist - Part Time (SUNDAY IS A MUST) (Bankstown)
🏢 Advanced Health Services
📍 Bankstown