Medical Receptionist
- Cairns GP Superclinic
- Casual Medical Receptionist
- Casual
- Cairns GP Superclinic Receptionist required for busy General Practice in Cairns, casual rotational roster Good availability for regular rotational rostering over 7 days Customer Service skills required and empathetic nature Morning, afternoon and evening shifts commitment Join our busy 7 day General Practice in Medical Reception and Call Centre While previous medical receptionist / call centre experience would be an advantage, candidates with a background in reception/administration, customer service or hospitality are encouraged to apply as on-the-job training will be provided for the right candidate.

Key Responsibilities
- Answer incoming calls and manage emails on a busy switchboard.
- Book appointments and manage multiple diaries.
- Greet patients warmly and maintain a friendly setting.
- Ensure cleanliness and compliance with infection control protocols.
- Handle patient enquiries and rescheduling, including challenging situations.
- Assist healthcare professionals and perform administrative tasks. Ideal Candidate:
- Exceptional customer service skills with a polite,



empathetic manner.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
- Strong organisational and time management skills, with multitasking ability.
- Commitment to ongoing training and professional development.
- Excellent written and verbal communication skills with attention to detail.
- Willingness to learn, be directed and follow procedures
- Team player with intermediate computer skills.
- Valid driver’s licence for errands (automatic vehicle).
- Australian citizenship or permanent residency is essential. Availability: Approx. 4 to 5 shifts per week (25 to 35 hours). Flexibility is required with shifts covering mornings, evenings, and rotational weekends during the clinic opening hours. Current clinic hours: Mon-Fri 7am to 9pm; Sat-Sun 8am to 6pm, and open public holidays. Please note: Only shortlisted applicants will be contacted. Candidates must be a Permanent Resident or Australian Citizen, no sponsorship available. Also must have current Australian automatic driver's licence.

📌 Medical Receptionist (Cairns Regional)
🏢 Nicholl Holdings
📍 Cairns Regional