IKEA Australia & Current Zealand is seeking an experienced Customer Engagement & Loyalty Manager to lead the CRM, loyalty and engagement strategy. You will translate global frameworks into locally relevant programs that strengthen relationships, drive retention and grow lifetime value across channels.
You will lead the IKEA Family proposition, collaborate with global and local partners, and drive data-informed campaigns, personalisation and journey orchestration to deliver measurable business
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📌 CRM & Loyalty Growth Leader (Sydney)
🏢 Ikea
📍 Sydney