Location Country AustraliaVacancy Name Systems AnalystVacancy No VN452Employment Type Full-TimeDuration ITDivision ITSummary of Role The Systems Analyst is responsible for:
• Providing specialised advice to assigned area in the applications of systems analysis to operational and functional problems.
• Strategically bridging business teams and IT.
• Carrying out needed analyses in response to user requests.
• Ensuring regular reviews and maintenance od existing systems.
• Leveraging expertise as a certified Salesforce Administrator and a skilled Power BI developer within all entities of the business.
• Analysing system workflows, designing impactful dashboards, and eventually supporting cross-platform integrations as our technology stack evolves.
• Oversees the development of user documentation for current systems or changes to existing systems.
• Contributing towards SDI Strategic Priorities.
• Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.
Specific Responsibilites Salesforce Administration (40%)
• System Maintenance: Handles day-to-day administration of the Salesforce platform, including user management, roles, profiles, permission sets, and security sharing rules
• Configuration & Customization: Builds and maintains custom objects, fields, page layouts, validation rules, and automated workflows using Salesforce Flows
• Data Integrity: Performs regular data audits, deduplications,



and mass data loads via Data Loader to ensure high-quality CRM dataPower BI & Data Analytics (30%)
• Dashboard Development: Designs, develops, and deploys interactive Power BI dashboards and reports that translate complex datasets into actionable business insights
• Data Modeling: Connects to disparate data sources (including Salesforce), cleans data transformations, and writes robust Data Analysis Expressions (DAX) queries for custom metrics
• User Training: Trains business stakeholders on how to navigate reports and leverages self-service analytics.
Systems Analysis & Continuous Learning (30%)
• Business Process Mapping: Gathers requirements from cross-functional teams to design technical solutions that align with business goals.
• SAP Readiness & Upskilling: Actively participates in training programs to master SAP modules (e.g., SAP ERP, S/4HANA) to support future integration projects.
• Integration Support: Assists to map out data pipelines and integrations between Salesforce, Power BI, and upcoming ERP platforms like SAP.
Key Relationships (Internal & External)
• SDI application users in all SDI entities
• Liaise with external vendors and contractors
• Key Opinion Leaders; lecturers; influencers




• Marketing Brand Managers
• Dental School Staff: Researchers, Directors, Purchasing
• Dental Study ClubsJob Environment
• Position is located at Bayswater Head Office
• Working days/hours
- 38
• Position is located at Bayswater Head Office
• Working days/hours
- 38
• Local, interstate and international travel as required.
Education Level Bachelor's DegreeEssential Experience
•

Education:
Bachelor’s degree in engineering, Computer Science, Information Systems, Business Administration, or a related field (or equivalent practical experience).
•

Experience:
3+ years of experience working as a Systems Analyst, Business Analyst, or Salesforce/Power BI.
• Salesforce

Skills:
Proven experience managing Salesforce environments. Salesforce Certified Administrator (ADM-201) is highly preferred.
• Power BI

Skills:
Strong proficiency in Power BI Desktop and Service, data modeling, Power Query, and writing DAX formulas.
Knowledge and skills
• Aware of SDI’s current Quality policy and objectives
• Strategic Thinking & Planning
• People Management & Coaching
• Influence & Stakeholder Management
• Cross-Functional OperationsPersonal Qualities
• High level of self-motivation and positive mental attitude
• Determination to succeed
• Ability to work with a diverse range of peopleClassification Level Non-AwardCurrency AUDSalary Minimum $100,000.00Salary Maximum $120,000.00Salary Period Per AnnumBenefits Plus superannuation

📌 Systems Analyst (Melbourne)
🏢 SDI
📍 Melbourne