About Us

Community Gro is a Not for Profit organisation operating in the Community Services sector in Townsville. We deliver a range of programs to support families and individuals to help reduce social and economic pressures and create life changing opportunities. About the role The Project Officer - General works under the direction of the Service Manager to provide high-quality organisational, administrative, project, and operational support across a range of programs and services. The role contributes to the successful delivery of community programs through effective coordination, communication, data management, reporting, and stakeholder engagement. This position requires a proactive, adaptable, and highly organised individual who can manage competing priorities, maintain confidentiality, exercise sound judgement, and work collaboratively across multiple office locations and community settings.

Position Objectives

- Provide effective, trustworthy, confidential, and proactive support to Program Managers and the leadership team.
- Deliver timely administrative and project support across all programs.
- Ensure information and advice are provided in accordance with relevant legislation, organisational policies, and procedures.
- Support the successful delivery, monitoring, and continuous improvement of programs and projects.
- Maintain high standards of professionalism, confidentiality, initiative, and accountability.

Key responsibilities

- Provide administrative and operational support across multiple programs and service areas
- Work closely with the leadership team to coordinate community activities, projects, events, and initiatives
- Assist Program Managers and Centre Managers in gathering information and preparing submissions for grants, tenders, and funding opportunities
- Support community engagement activities, outreach initiatives, and events
- Review and analyse program data to support organisational reporting, compliance requirements, and continuous improvement activities




- Assist in the planning, coordination, implementation, and monitoring of project activities
- Coordinate logistics for meetings, workshops, training sessions, community events, and project activities
- Facilitate effective communication between project teams, volunteers, community members, stakeholders, and service partners
- Develop and maintain effective systems for collecting, recording, and monitoring project and program data
- Maintain accurate and comprehensive records of project activities, decisions, and communications

About you

- Qualifications in Community services, social work or similar field with demonstrated experience in project administration, program coordination, community services administration, or similar.
- Strong organisational and time management skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Experience preparing reports, maintaining records, and managing documentation.
- Strong analytical skills with the ability to collect, interpret, and report on data.
- High level of attention to detail and accuracy.
- Ability to exercise discretion and maintain confidentiality.
- Demonstrated ability to work both independently and collaboratively within a team environment.
- Proficiency in Microsoft Office Suite and other relevant business systems.

Employment Requirements

- Current Queensland Driver Licence.
- Current Working with Children Check (Blue Card), or ability to obtain.
- National Police Check, or ability to obtain and maintain.
- Ability to work across multiple office and community locations as required.





To apply for this position please submit a current resume with 2 referees one of which should be your current direct manager along with a cover letter addressing your experience in the below Key Selection Criteria areas.

Selection Criteria

1. Experience in Project administration, program coordination, community services administration, or similar.
2. Assisting Program Managers and Centre Managers in gathering information and preparing submissions for grants, tenders, and funding opportunities
3. Strong organisational and time management skills with the ability to manage multiple priorities.
4. Coordinating logistics for meetings, workshops, training sessions, community events, and project activities
5. Experience preparing reports, maintaining records, and managing documentation.
6. Strong analytical skills with the ability to collect, interpret, and report on data.
7. Demonstrated ability to work both independently and collaboratively within a team setting.
8. Commitment to continuous improvement and organisational values.
9. Experience working within community, not-for-profit, or human services organisations.
10. Knowledge of compliance, quality assurance, and reporting requirements within community services.

Applications close 4pm Wednesday 5th November 2026. Interviews will commence as suitable applicants apply. Interviews will commence as suitable applicants apply

Community Gro Website - https://www.communitygro.org.au/

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

Community Gro acknowledge the Aboriginal and Torres Strait Islander people as the Traditional Owners of this country throughout Australia and their connection to land, sea, and community. We pay our respect to them, their culture and to the Elders past, present, and emerging. We particularly acknowledge the Wulgurukaba and Bindal people on whose land Community Gro Inc. is located.

📌 Project Officer - Programs (Townsville)
🏢 Community Gro
📍 Townsville