Senior Site Reliability & Backend Engineer (Java/AWS)

Location

Australia (Sydney or Melbourne preferred)

Contract

Initial 6-month contract with strong potential for extension based on business requirements and performance.

Join a leading cloud platform team responsible for provisioning and managing customer environments at scale.

We're looking for a hands-on Senior Site Reliability & Backend Engineer to help operate, troubleshoot, and improve a mission-critical cloud provisioning platform. This role combines software engineering, production support, automation, and distributed systems problem-solving, making it ideal for engineers who enjoy owning complex systems and driving operational excellence.

You'll be working on a platform responsible for the activation, suspension, lifecycle management, and retirement of cloud-based customer environments. Your work will directly improve reliability, reduce operational overhead, and enhance the customer experience.

What You'll Be Doing

- Investigate and resolve production issues across distributed services and cloud infrastructure.
- Diagnose failures, perform root cause analysis, and implement long-term fixes.
- Support critical provisioning workflows and customer lifecycle operations.
- Develop tools and automation that reduce manual intervention and improve operational efficiency.
- Build and enhance Java-based backend services and APIs.
- Improve monitoring, reporting, dashboards, runbooks, and operational processes.
- Drive resolution of complex technical incidents by gathering evidence, analysing logs, identifying impact, and proposing solutions.




- Collaborate closely with engineering and platform teams to improve system reliability and scalability.
- Automate recovery workflows, bulk operations, and repetitive operational tasks.

What We're Looking For

Essential Experience

- 3+ years of software engineering experience supporting production systems.
- Strong commercial experience with Java and Spring Boot .
- Experience building and supporting REST APIs and microservices.
- Strong AWS experience, including:
- Step Functions
- SQS
- SNS
- DynamoDB
- Aurora / SQL databases
- Proven production troubleshooting expertise using logs, metrics, dashboards, and monitoring tools.
- Experience performing root cause analysis and incident resolution.
- Strong scripting and automation capabilities.

Nice to Have

- Gradle
- OpenAPI
- Contract testing (Pact)
- Jira Service Management
- Feature flag frameworks
- Experience working with large-scale distributed systems

Key Success Traits

- Strong ownership mentality.
- Excellent problem-solving and investigative skills.
- Ability to communicate technical findings clearly to stakeholders.
- Passion for automation and continuous improvement.
- Comfortable operating in complex cloud environments with high reliability requirements.

Why This Role? This is a unique chance to work on a highly critical cloud platform that impacts thousands of users and services. You'll solve real distributed-systems challenges, improve operational resilience, and build automation that delivers measurable business value. You'll have the autonomy to drive improvements, influence platform reliability, and make a visible impact from day one.

📌 Senior Site Reliability & Backend Engineer (Java/AWS) (Sydney)
🏢 Long Resources
📍 Sydney