About Doctors’ Health Fund
Doctors’ Health Fund is a restricted private health insurer dedicated exclusively to the medical community and their families. Proudly part of the Avant Mutual Group, we’re owned by doctors, not shareholders, and support more than 50,000 members across Australia. We’re focused on providing quality health cover, exceptional member service and genuine support to Australia’s medical community.
About the Role
We’re looking for an experienced Senior Sales Specialist to join our Doctors’ Health Fund team. In this role, you’ll manage complex sales and retention opportunities, helping doctors and healthcare professionals find private health cover that meets their needs, including Overseas Visitors Health Cover (OVHC). As a senior member of the team, you’ll also be a subject matter expert across our products, systems and processes. Alongside achieving strong sales results, you’ll support and coach other Sales Specialists, share best practice and contribute to improvements across the sales and member experience.
This is a permanent, full-time role based in Sydney, with hybrid working and five days per fortnight in the office.
Key Responsibilities

Manage complex inbound and outbound sales, retention and upgrade opportunities
Deliver needs-based conversations and recommend suitable health insurance solutions
Consistently work towards sales, retention and conversion targets
Identify cross-sell, retention and growth opportunities
Act as a subject matter expert across Doctors’ Health Fund products, including OVHC
Support team members with complex enquiries, escalations and member scenarios
Coach and support Sales Specialists through knowledge sharing,



feedback and best practice
Maintain strong knowledge of relevant regulatory and compliance requirements
Partner with Member Services, Marketing, Claims and Business Development to support member and commercial outcomes
Contribute to improvements across sales processes, systems and the overall member experience

Key Capabilities
You’ll be an experienced sales professional who is comfortable working in a target-driven environment and supporting others to succeed. You’ll ideally bring:

1–3 years’ experience in sales and/or retention within a complex or regulated environment
A proven track record of achieving sales and retention targets
Robust needs-based selling and objection-handling skills
Excellent communication, relationship-building and influencing skills
Strong commercial awareness and a customer-focused approach
The ability to understand and communicate complex product and regulatory information
Experience coaching, mentoring or supporting the development of others
Strong attention to detail, organisation and systems capability
A tertiary qualification in business, health, finance or a related discipline, or equivalent industry experience
Private health insurance or financial services experience is highly regarded
Experience with OVHC, health insurance retention or high-volume/contact centre sales is advantageous
ASIC RG146 Tier 1 General Insurance compliance is desirable

If you require any adjustments during the recruitment process, including an alternate application form, please don’t hesitate to contact us at [email protected], or call Jack Dingle - Talent Acquisition Specialist on (phone hidden)

📌 Senior Sales Specialist - DHF Sales NSW (Sydney)
🏢 Avant Mutual
📍 Sydney