Job Details: Job

Location:
Wichita Falls, TX 76301, Salary Range: $15.24
- $19.05 Hourly, Assessment Specialist

Location:
Wichita Falls, Texas Employer: Rolling Plains Management Corporation (RPMC) Status: Full Time Office Hours: Monday–Thursday, 8:00 a.m. – 5:00 p.m.; Friday, 8:00 a.m. – 3:00 p.m. Rolling Plains Management Corporation is seeking a full-time Assessment Specialist to work in our Wichita Falls, Texas Community Services office. This opportunity offers a rewarding way to earn income while making a difference. Join a respected nonprofit organization where you'll gain valuable hands‑on experience, develop transferable professional skills, and contribute to meaningful programs that positively impact children, individuals, and families throughout the communities we serve. Position Summary Rolling Plains Management Corporation is seeking applicants for the position of Assessment Specialist at the Community Services office in Wichita Falls, Texas. This is a full‑time hourly position within the Community Services Assistance Division. This position entails mainly tasks that are technical and diverse in nature and require the capacity of judgment, action, and ability to work with others to accomplish program goals and integration of program activities. The Assessment Specialist provides information of RPMC programs/activities and all community resources. The Assessment Specialist should be able to discuss programs and to involve the residents of the neighborhood in seeking solutions for family and community needs. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Primary Duties and Responsibilities
- Provide client access to CSBG, CEAP, LIHWAP, and Weatherization Programs.
- Conduct client eligibility and maintain appropriate documents.




- Advise clients of their responsibilities of the CSBG, CEAP, LIHWAP, and Weatherization programs
- Provide information to local citizens concerning all RPMC programs/activities/opportunities.
- Enter data into the automated system in a timely and accurate manner.
- Communicates all appropriate information to client on programs, requirements, and processes in a timely manner. Appropriately documents contacts with clients.
- Coordinates with utility vendors on behalf of clients.
- Maintains information on all community resources/activities/opportunities
- Maintain knowledge of current eligibility guidelines, funding guidelines, and departmental policies; apply guidelines and policies to individual cases.
- Receive client billing histories – consumption and usage
- Prepare timely and accurate vouchers for payment
- Responsible for program compliance. Ensure rules and regulations are followed. Ensure compliance with program goals, and policies and procedures.
- Assures accurate and appropriate client records/documents are developed and maintained.
- Responsible for ensuring a productive work setting.
- Provide excellent customer service.
- Assure confidentiality of clients, potential clients, and co-workers.
- Work cooperatively and jointly with clients, staff, agency divisions and vendors.
- Develop and/or maintain filing systems, assuring that all files are maintained according to policy.




- Responsible for expenditures within the established and approved budget.
- Must be focused on excellence and continuous improvement
- Show up to work on time, ready to work scheduled hours.
- Explain wait list procedures and place individual on the wait list Update wait list regularly.
- Notify supervisor of any real or perceived problems.
- Demonstrate continuous effort to improve operations, streamline work processes Benefits Package
- Medical and employer paid dental, and vision insurance
- $25,000 life insurance policy at no cost to employee
- Dependent care FSA (up to $5000 per year provided by employer)
- Telemedicine, tele-counseling, and Employee Assistance Program (EAP)
- Matching 401K plan
- Paid sick leave, vacation leave, and 14 paid holidays
- Voluntary

benefits:
critical illness, accident, long-term disability, and supplemental life insurance Additional Details:Position remains open until filled Rolling Plains Management Corporation is an equal opportunity employer. Qualifications
- Bachelor's degree with major work in case management or degree in closely related field; OR a non-related bachelor degree or associate degree with one year case management/customer service work/social service work; OR a high school diploma/GED with two years case management/customer service/social service work experience.
- Bilingual (English/Spanish) a plus.
- Excellent interpersonal, communication, and organizational skills required.
- Ability to communicate effectively with all levels of employees and management, both orally and in writing using correct business English, including spelling, grammar, and punctuation.
- Ability to balance a variety of duties, prioritize, and meet deadlines required.
- Ability t

📌 Assessment Specialist (Melbourne)
🏢 Rolling Plains Management
📍 Melbourne