Make a Lasting Impact with Impact Care Solutions

Impact Care Solutions provides therapeutic, child-protected support to young people in Out-of-Home Care (OOHC) who have experienced trauma, abuse, or neglect. Our focus is practical, trauma-informed care that supports safety, stability, and long-term outcomes.

We are seeking Full-Time, Part-Time and Casual

Therapeutic Care / Youth Workers to join our residential care programs.

Why You’ll Love It

Meaningful work with young people who genuinely need steady, skilled support

Training and development in trauma-informed care, behaviour support, and crisis response

Supportive leadership with clear expectations and accessible guidance

Flexible rostering across a 24/7 program

Salary packaging available for permanent roles

Casual Loading available for casual roles

The Role You will provide trauma-informed, strengths-based care to young people living in residential OOHC. This includes:

Building safe, consistent, and trusting relationships

Supporting daily routines, community access, and life skills

Implementing positive behaviour support and de-escalation strategies during periods of distress, including aggression or sexualised conduct

Working collaboratively within a therapeutic care team

Participating in rotating shifts, including days, supports, awakes, weekends and sleepovers

What You’ll Bring

Experience supporting young people with trauma, high needs, or challenging behaviours

Strong understanding of trauma-informed, strengths-based, and neuro-affirming practice

Demonstrated ability to remain calm and effective in crisis situations

Confidence with documentation, communication, and compliance requirements





Cultural competence and the ability to work respectfully with young people from diverse backgrounds, including CALD communities

Minimum 2 years’ experience in OOHC or complex residential care

Qualifications

Certificate IV in Community Services, Youth Work, Child, Youth and Family Intervention, or related field (or higher)

Mandatory Requirements

Current NSW Working With Children Check

NDIS Worker Screening Clearance (or willingness to obtain)

Residential Care Workers Register

Unrestricted Australian Driver Licence

Willingness to complete police and probity checks

Why People Stay at Impact People stay at Impact because roles are clearly defined, leadership is accessible, and expectations are realistic and defensible. We prioritise safe care for young people and sustainable workloads for staff.

Child Safe & Inclusive Employer Impact Care Solutions is committed to child-safe and culturally safe practice. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.

IMPORTANT INFORMATION This role is open to Working Holiday Maker (417/462) visa holders for casual positions only. Positions at Impact Care Solutions involve disability and therapeutic support services, which fall within the disability care critical sector.

Under current Department of Home Affairs arrangements, this work may be exempt from the 6-month employment limitation, subject to the visa holder meeting all visa conditions and the role remaining within the scope of disability care. Ongoing employment for WHM visa holders is subject to Department of Home Affairs requirements and operational needs.

📌 Therapeutic Youth Worker (Sydney)
🏢 Impact Care Solutions
📍 Sydney