The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West, Great South, Upper wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of Services including: GP Clinics, primary health Care, Counselling, NDIS and community host various programs. SWAMS has a solid growth strategy through partnership opportunities and future community development.

Do you have a passion for helping people with managing their chronic conditions? Do you want to work with a team that has the same passion? SWAMS is looking for an ITC Care Coordinator to join their current Chronic Conditions team on a Part time basis.

The Care Coordinator ITC supports Aboriginal and Torres Strait Islander clients with complex chronic health conditions to navigate and engage effectively with the health system. In line with the client’s care plan, the Care Coordinator provides person-centred, culturally secure care coordination, facilitates access to appropriate health and support services, strengthens clients' self-management capabilities, and promotes continuity of care through collaboration with healthcare providers and community services.

This role works closely with other members of the Integrated Team Care (ITC) team such as Indigenous Outreach Workers who are integral to the program and also collaborates with other SWAMS clinical and non-clinical staff to ensure client needs are met.

Specific requirements of this position include but are not limited to:

- Work collaboratively with members of the clinical team to ensure effective delivery of chronic condition services to clients
- Support clients to achieve health goals, improve self-management skills, and actively participate in their care.
- Monitor client progress and identify the need for additional services, interventions, or clinical review




- Conduct health assessments on chronic condition clients
- Provide care coordination to clients
- Maintain accurate clinical records and complete Medicare billing activities in accordance with legislative and organisational requirements.
- Where required perform routine pathology tests, screening and other technical tasks such as ECGs, wound management and administration of medication
- Take a leadership role in implementing education and health promotion for clients and the community
- Provide education and training to other staff on issues related to chronic conditions.
- Demonstrate a clear understanding of program reporting requirements as relevant to the position
- Adhere to all SWAMS Cold Chain Management policies and procedures to ensure vaccine safety and compliance with national standards.
- Conduct and document twice-daily temperature checks using Clever Loggers and manual min/max thermometers.
- Immediately report any temperature breaches or abnormal readings to the Cold Chain Coordinator, and isolate affected vaccines.
- Follow the approved procedure for responding to cold chain breaches, including use of “DO NOT USE” labelling and Cold Chain Breach reporting forms.
- Ensure vaccines are stored in designated vaccine fridges and never overcrowded; maintain appropriate airflow and temperature stability.
- Reporting and Data Management
- Infection Control
- Quality Improvement Activities

Essential Aspects

- (AHPRA) Registered Nurse, Enrolled Nurse or Aboriginal Health Practitioner with at least 3 years post-graduation experience in nursing.




- Hold a Current WA C or CA Class driver’s licence
- Hold a National Police Clearance less than 6 months old or willing to obtain one
- Demonstrated ability to communicate effectively and sensitively with Aboriginal people.
- A demonstrated understanding of the unique issues effecting and impacting upon the health of Aboriginal people
- Experience, skills and knowledge in multidisciplinary teamwork and conflict management.
- Ability to travel to other southwest clinics during work hours

Desirable Criteria

- Experience in Community or Aboriginal Health
- Hold a current immunisation certificate
- Venepuncture competency and currency of practice

Why SWAMS?

Along with working with passionate people and being able to feel like you have contributed every day, SWAMS offers the following:

- 17.5% leave loading
- Up to $18,550 salary packaging options and novated leasing options
- Discounted gym memberships
- Uniforms supplied
- Generous leave allowances

At SWAMS, child safety is our highest priority. We are committed to the wellbeing of all children and young people, with zero tolerance for abuse. All team members have a legal and moral duty to ensure a safe workplace and are required to undergo a National Police Clearance. Roles involving direct contact with children also require a valid WA Working with Children Check as part of our pre-employment screening.

For more information on the location and the role:

• About SWAMS, our great organisation - www.swams.com.au/about/

• For queries – please contact Human Resources at (08) •••• •111.

To Apply

To apply for this role please follow the online application process of this platform or email your application through to: ••••@swams.com.au . We also welcome you to drop your resume to our office at 30 Wellington Street, Bunbury.

SWAMS reserves the right to withdraw this advertisement prior to the stated closing date.

📌 Care Coordinator - ITC - Part Time (Bunbury)
🏢 South West Aboriginal Medical Service
📍 Bunbury