About the role

We are looking for an experienced and organised Service & Repairs Administrator to join our team in Werribee.

Reporting to our Office Manager and working closely with our Door Manager, you'll play an important role in coordinating the administration, scheduling and invoicing of repair and installation jobs.

This is a busy and varied role suited to someone who enjoys being organised, managing multiple priorities and ensuring jobs progress efficiently from start to finish.

Key responsibilities

- Coordinating and scheduling repair, maintenance and fire door installation jobs.

- Working closely with our Door Manager to organise tradespeople, manage schedules and monitor job progress.

- Liaising with customers to arrange site access, confirm bookings and provide updates.

- Creating and managing jobs, purchase orders and documentation in our job management system.

- Coordinating materials, supplier orders and deliveries to meet scheduled work requirements.

- Monitoring outstanding jobs and following up materials, access requirements and incomplete works.

- Reviewing completed jobs, checking documentation and preparing customer invoices.

- Assisting with quotations and general service administration.

- Coordinating site inductions, permits and relevant safety documentation.





- Providing support to our Office Manager and wider administration team.

About you

We're looking for someone who is proactive, organised and confident managing multiple priorities in a busy service environment. Ideally you'll have:

- Previous experience in service coordination, trade administration, construction or building maintenance.

- Experience scheduling tradespeople, technicians or contractors.

- An understanding of job workflows, materials ordering and service delivery.

- Strong organisational skills and the ability to manage multiple jobs and deadlines.

- Excellent communication skills and confidence liaising with customers, suppliers and field staff.

- Strong attention to detail and the ability to follow tasks through to completion.

- Good computer skills and confidence learning and using job management systems.

- The ability to work independently, use initiative and contribute positively to a team.

Benefits

- A friendly and supportive team setting.

- A varied role with responsibility and the opportunity to take ownership of your work.

- Training and support to develop your knowledge of the fire protection industry.

- An established and growing business with opportunities to develop your role.

📌 Service & Repairs Administrator (Werribee)
🏢 Melbourne Fire Essentials P/L
📍 Werribee