23 Oct
|
Laser Clinics Australia
|
Canberra
23 Oct
Laser Clinics Australia
Canberra
Ready for New Beginnings? Confident Careers Start Here. At Laser Clinics Group, we help more people feel confident in their own skin, and that starts with helping our people feel confident in their careers. We're looking for a proactive and driven Area Clinic Manager to support the performance and operations of a portfolio of clinics within our ACT region. Working closely with the Regional Manager, you'll coach and develop Clinic Managers, drive commercial results, uphold clinical compliance and deliver exceptional client experiences. This is a fantastic opportunity for an experienced clinic leader who thrives in a fast-paced, multi-site environment and is passionate about developing people, improving performance and driving operational excellence. To Help You Feel Confident in Your Own Skin,
We Offer
• Rewards That Recognise You: Enjoy access to heavily discounted treatments and product benefits across our renowned skin, aesthetics and product offerings.
• Confidence in Your Wellbeing: Access support through our Employee Assistance Program (EAP) and join a business that values its people and their development.
• Confidence in Your Contribution: Make a meaningful impact across multiple clinics, driving commercial performance, developing leadership capability and enhancing the client experience across our network.
• Confidence in Community: Be part of a team-oriented, high-performing team where Passion, Care and Determination guide how we work together and celebrate success. How You'll Make an Impact
• Support the performance and day-to-day operations of multiple clinics,
ensuring consistent execution of operational standards and company policies.
• Drive revenue, productivity and KPI performance across your clinic portfolio, identifying opportunities and implementing action plans to improve results.
• Partner with Clinic Managers to optimise labour productivity, roster efficiency and cost control.
• Improve key commercial metrics, including client rebooking, average transaction value, cross-selling and product attachment.
• Coach and develop Clinic Managers, building leadership capability and supporting succession planning.
• Support recruitment, onboarding, team engagement and retention initiatives across the region.
• Uphold clinical governance and compliance standards, including medical records, consent forms, treatment documentation and audit requirements.
• Champion exceptional client experiences by monitoring feedback, improving NPS and ensuring alignment with brand and service standards.
• Support the Regional Manager in delivering strategic priorities, implementing business initiatives and driving continuous improvement.
• Identify performance trends,
address operational challenges and provide insights to support regional decision-making. What You'll Bring to the Team
• Demonstrated experience as a Clinic Manager or in an equivalent leadership role.
• Proven ability to influence performance across teams or multiple sites.
• Commercial acumen, with experience delivering against productivity and operational KPIs.
• Experience in performance management, team development and retention.
• An understanding of operational standards, with knowledge of clinical governance and compliance requirements highly regarded.
• Strong leadership and coaching skills, with the ability to develop and empower others.
• Excellent organisation and prioritisation skills, with the ability to manage competing demands across multiple locations.
• An analytical mindset, with the ability to interpret performance data and translate insights into actionable improvements.
• Strong communication, stakeholder management and influencing skills.
• A proactive, solutions-focused approach, with a strong sense of accountability and ownership.
• A passion for delivering exceptional client experiences and maintaining high standards of clinical safety. Why Choose Laser Clinics Group? With over 150 clinics across Australia, New Zealand and Canada, and more than 2,000 team members globally, we're passionate about helping millions of people feel confident every day. Our people are united by Passion, Care and Determination, with People, Expertise and the Freedom to be You at the heart of everything we do.
📌 Area Clinic Manager (Canberra)
🏢 Laser Clinics Australia
📍 Canberra