Job description
Agency Department of Corporate and Digital Work unit Agency Business Systems – Justice and General Development Government
Job title Senior Training Officer Designation Administration Officer 7
Job type Full time Duration Ongoing
Salary $120,877 - $130,039 Location Darwin
Position number 23015 RTF 359424 Closing 05/11/2026
Contact Officer Alexandra Retzer on 08 8985 8113 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359424

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
This position provides leadership, strategic direction and expert advice in the identification, design, development, delivery, evaluation and
analysis of agency specific business systems, IT applications and equipment training programs. This position manages personnel resources
to achieve these outcomes.
Key duties and responsibilities
1. Manage a team to design, deliver and evaluate training and support programs to build the capacity of staff in client agencies and DCDD

to use enterprise level and business IT systems, including developing support materials, online tutorials and authorising tools to assist
staff to self-learn.

2. Build and maintain effective relationships with stakeholders, system owners/product vendors,



to ensure professional training and
support is provided in line with contracted service agreements.

3. Research, analyse and prepare new initiatives to support continuous improvement and a client centred approach to service delivery.
4. Contribute to the development and implementation of systemic policies, procedures and projects to support DCDD’s and the NT

Government’s strategic and operational digital objectives.
Selection criteria
Essential
1. Proven experience managing the delivery of training and support services across complex work environments, including conducting

needs analyses, evaluating training outcomes and developing assessments and support materials.
2. Manage and lead the Training team and oversee the development, delivery and evaluation of IT training, ensuring activity is aligned to

planned programs.
3. Develop and manage relationships with managers and team leaders of business units to ensure ongoing skill development and

increased efficiency for users within agency specific business systems, IT applications and equipment.
4. Highly developed verbal and oral written communication skills, robust interpersonal and management skills with ability to achieve

outcomes through liaison, negotiation and influence at management level, as well as subject matter experts.
5. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and

respectful.
Desirable
1. Certificate IV in Training and Assessment or equivalent.
2. Willing and able to travel to remote locations within the Northern Territory when required.
Further information
The selected applicant must consent to a probity check to confirm they have no significant criminal history record or associations. A pre-
requisite for the probity check is permanent residency or Australian citizenship.

📌 Senior Training Officer (Darwin)
🏢 Department Of Corporate And Digital Development
📍 Darwin