"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

- Location

Brisbane (Logan)

- Employment type

Full Time Permanent

- Department

Logistics & Supply Chain

- Deadline

2026-11-23

Candidate profile (title) Our team within IKEA

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Key responsibilities (title) What you need to know

Key responsibilities (text) Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- This role is Permanent, Full time, 76hrs/fortnight.
- Applications close Monday 23 November 2026.
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).




- As part of the recruitment process this role requires a pre-employment National Police check for the final candidate.

Team vision ( title) About this work area

Team vision (text) As Market Area Store Fulfilment Operations Manager your responsibilities will include, but are not limited to:

- Ensure high-performing daily operations and maintain an efficient distribution network across all IKEA stores within the assigned geographical market area. This includes standard operating procedures, planning, execution, follow-up, and continuous improvement of operations and the goods-flow process. Conduct relevant negotiations and ensure compliance with IWAY and legal standards, focusing on quality and a customer-centric, collaborative mindset at all touchpoints, while minimising costs.
- Drive excellence in operations and quality within Store Fulfilment to exceed customer expectations, provide a seamless shopping experience, and ensure high-quality customer interactions.
- Lead, coach, and develop the Market Area Store Fulfilment organisation and respective store functions in a matrix relationship. Foster an inspiring and motivating environment where people and talent are continuously developed, including long-term competence building, succession planning, and promoting diversity and inclusion.
- Ensure Store Fulfilment is recognised as an equal business partner at the market level, fully integrated into related processes, and collaborating seamlessly with all relevant stakeholders.
- Secure seamless cooperation of Store Fulfilment with a customer-centric, collaborative, end-to-end, and process-oriented mindset within the market, towards Group Functions, and other relevant stakeholders.
- Drive efficiency and implement improvements across all stores in the market as part of a Multichannel Network, in cooperation with relevant stakeholders (e.g., Group Operations, Market Fulfilment Development and Network, Market Retail).

Let's connect Who you are





Let´s connect As Market Area Store Fulfilment Operations Manager you have:

- Proven ability in planning, executing and continuously improving daily operations, by identifying and acting on opportunities as they appear.
- Proficiency in working methods that ensure operational excellence in Fulfilment Operations, with a strong ability to collaborate with various stakeholders and bring others on the journey.
- Previous experience demonstrating strong leadership skills and the ability to coach and develop diverse teams.
- Strong analytical skills to drive efficiency and implement improvements with an innate ability to manage resources effectively within a multichannel network.
- Competence in resource planning aligned with potential sales scenarios, forecasts, and fulfilment flow allocation.

To be considered for this role, experience in the following is essential:

- 3-5 years of experience as a Senior Manager within the Fulfilment function or equivalent supply chain or logistics role.
- Robust experience in and in-depth understanding of logistics & supply chain management in a dynamic omnichannel retail environment.
- Excellent communication skills, and ability to inspire, coach and develop people and secure succession to bring together a high performing team that can contribute to business goals.

Local section (title) We need people like you!

Local section (text) At IKEA, work is so much more than a job. Come join us!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!

📌 Market Area Fulfilment Unit Operations Manager (Logan City)
🏢 Ikea
📍 Logan City