AI Job Summary

- Previous experience in a similar customer service orientated role.
- First aid certificate minimum level 1; ability to respond to injuries and administer first aid.
- Experience monitoring guest health and wellness, and testing/reviewing pool temperatures.

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Role Type

In office • Temporary • Casual • Entry Level

Description

About Us

Metung Hot Springs is an award-winning wellness destination nestled amongst the breathtaking landscapes of East Gippsland, overlooking the magnificent Gippsland Lakes.

At Metung Hot Springs, we create experiences where people can relax in nature, reconnect and enjoy everything this beautiful region has to offer. Metung Hot Springs offers geothermal bathing, glamping accommodation, a day spa, dining and wellness experiences, while Metung Country Club is home to one of Victoria’s top-ranked nine-hole golf courses, featuring lush fairways and beautifully manicured greens, plus a Pro Shop, Clubhouse, dining and bar.

At Metung Hot Springs and Metung Country Club, we are committed to creating meaningful guest experiences while fostering a culture built on collaboration, integrity, respect and innovation.

The Role

We are currently seeking highly motivated individuals to join our Pools team in the role of Pool Attendant.

As a Pool Attendant you will demonstrate an exceptional level of customer service and guest care to ensure a seamless bathing experience is achieved for all guests. You will monitor and evaluate the overall health and wellness of our guests, and promptly respond to guest injuries and administer first aid. Additional key responsibilities include testing and reviewing pool temperatures, conducting water based classes and maintaining a high standard of presentation throughout the bathing facility including indoor and outdoor pools, change rooms and surrounding areas.

To be considered,



you must possess the following skills and attributes:

- Exceptional customer service skills with ability to multi-task
- Excellent verbal communication skills
- Attention to detail and prompt attention to guests
- Ability to work together as part of a dynamic team
- Demonstrate exceptional employee presentation standards
- Highly motivated, energetic and hard working
- Previous experience in a similar customer service orientated role
- First aid certificate minimum level 1
- Wiliness to obtain a National Police Check

Highly regarded, but not essential:

- Provide Advanced First Aid (HLTAID014 previously HLTAID006)
- Provide Advanced Resuscitation (HLTAID015 previously HLTAID007)
- Pool lifeguard (SISSS00111)

On Offer to You

We believe our people are the heart of our business and are committed to supporting your professional growth through ongoing learning, development and leadership opportunities.

You’ll enjoy:

- Complimentary bathing for you, your family and friends.
- Generous discounts across dining, retail and spa experiences.
- Complimentary golfing.
- A supportive, collaborative and values-driven leadership team.
- The opportunity to play a key leadership role at one of Australia’s most unique golf and wellness destinations.
- The chance to live and work in the beautiful East Gippsland region.

How to Apply

To join the team and be part of our journey, visit:

www.metunghotsprings.com/careers

Company Overview

In collaboration with the award-winning Peninsula Hot Springs Group, hot springs bathing has returned to Metung in East Gippsland. As a passionate ambassador for the entire industry both locally and internationally, Peninsula Hot Springs founder Charles brings his extensive knowledge of hot springs from his travels to over 50 countries. As the Peninsula Hot Springs Group continued to grow and evolve, in 2018 land was acquired in the Kings Cove estate and the journey to bring hot springs back to the Metung had begun.

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