The primary accountabilities of the Support Officer include:

- Examine incoming correspondence to determine the appropriate action.
- Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary.
- Register incoming and outgoing correspondence and prioritise accordingly.
- Manage appointment diary on behalf of management.
- Ensure the confidentiality of all documentation handled and maintain a secure filing system.
- Liaise with officers at all levels within both public and private sectors in relation to the centre's activities.
- Schedule meetings, book meeting rooms and organise teleconferencing if necessary.
- Book travel including accommodation, car hire and flights.
- Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence.
- Provide support and assistance in the use and maintenance of office communication and technology including answering phones, facsimiles, photocopiers, printers and computers.




- Screen telephone calls and redirect enquiries to appropriate areas of the office and Agency.
- Provide administrative functions and confidential administrative support for thecentre including faxing, photocopying, filing activities and taking minutes at various meetings.
- Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies.
- Perform the computer-based functions of word processing, data entry and using spreadsheets.
- Undertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation, monitoring of transactions and conduct banking as required.
- Process human resources paperwork including the processing and record keeping if required.
- Perform opening and closing procedure.

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📌 Support Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane