We are looking for an enthusiastic Customer Service & Administration Officer to support our business. This role will assist with the day-to-day administration support of the business, as well as building and maintaining strong relationships with our customers and providing the high level of service Southern Pet Supplies is known for. The Customer Service & Administration Officer will be one of the main points of contact for our customers, so we are looking for someone with a bright, friendly and confident manner who genuinely enjoys dealing with people.

Key Responsibilities

· Answering incoming phone calls and emails enquiries in a friendly and skilled manner

· Greeting customers and visitors to the office

· Contacting customers in relation to orders and product enquiries

· Processing incoming sales orders and quotes with accuracy





· Processing invoices and EFTPOS payments for customer orders

· Liaising with suppliers and other parties when required

· Processing and booking deliveries for local and interstate customers

· Maintaining accurate customer records, job notes and paperwork

· Complete data entry, reporting, and documentation with a high level of accuracy

· Helping maintain an organised and professional office environment

· Assist with the control and management of stock inventory

· Occasional picking and packing of orders for dispatch when required

Pay: $60,000.00 per year

Benefits:

- Employee discount

Work Location: In person

📌 Customer Service & Administration Officer (Cavan)
🏢 Southern Wholesale Pet Supplies
📍 Cavan