JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
As a Technical Facilities Coordinator at JLL, you'll be at the heart of keeping our client's workplace running safely, smoothly, and efficiently every single day. You'll work closely with the Site Technical Facilities Manager to inspect mechanical and electrical equipment, monitor building management systems, and respond quickly when something needs attention. This role blends hands-on technical skill with clear communication, as you'll be the go-to person for occupants, IT teams, and vendors when facility issues arise. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role is no exception—you'll have the autonomy to spot problems before they escalate, raise proactive work orders, and keep detailed records that support a culture of accountability and trust. Whether you're troubleshooting an alarm, escorting a vendor for scheduled maintenance, or supporting leadership with timely updates, you'll be part of a team that chooses the more inspiring, innovative, and optimistic path toward operational excellence.

An overview of the role:
Inspect office spaces each morning to confirm site readiness before operational hours begin
Conduct daily visual inspections of M&E; equipment alongside the Site Technical Facilities Manager
Monitor BMS alarms, trends, and equipment status for power, cooling, and life-safety systems, escalating abnormalities as needed
Serve as the day-to-day point of contact for occupants, IT, and operations teams regarding facility impacts,



access needs, and service restoration updates
Raise proactive work orders based on inspection findings and manage reactive work orders in line with required SLAs
Mobilize and supervise vendors for preventive maintenance and inspections, including occasional weekend or after-hours coverage (typically one Saturday per month, rotated with the Engineering team)
Respond to M&E; alarms promptly, arriving on site within two hours to manage emergencies and keep the Technical Facilities Manager updated throughout
Maintain accurate asset records, equipment histories, and documentation, including single-line diagrams, sequences, as-builts, and O&M; manuals
Submit monthly job records and ensure clear, logged shift handovers with key areas of focus communicated to the next shift

Sounds like you? This is what we are looking for:
Diploma or equivalent technical qualification in Electrical, Mechanical, or Building Services Engineering
Experience working with M&E; equipment such as UPS, generators, CRAC units, chillers, pumps, and ATS/STS systems
Familiarity with building management systems (BMS) and the ability to interpret alarms, trends, and equipment status
Strong understanding of health, safety, and environmental (HSE) compliance and statutory requirements
Clear, confident communicator comfortable liaising with occupants, vendors, and leadership stakeholders
Strong organizational skills with experience managing work orders, maintenance schedules, and documentation
Prior experience in a critical environment or mission-critical facility setting
Familiarity with CMMS/work order management platforms
Exposure to change management processes within a regulated or client-compliance-driven environment
Experience supervising or coordinating third-party vendors and contractors
A proactive, detail-oriented approach to identifying and resolving facility issues before they escalate

Benefits:
Excellent employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture.



One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ542382
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Technical Facilities Coordinator (Sydney)
🏢 Jll
📍 Sydney