About UTS

At UTS, we're a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference. We're Australia's leading young university and consistently sit within the top 100 universities globally, a reflection of the scale of our ambition and the contribution of our people. When you join UTS, you become part of a community that values inclusion, supports access to education, and works towards positive change in society.

About the Team

The Education and Students Division supports learning, student success and institutional impact across UTS through five portfolios: Education, Students, University Library, Social Justice & Inclusion, and Indigenous Leadership & Engagement. The roles sit within the Office of the Deputy Vice Chancellor (Academic), supporting divisional priorities and working closely with stakeholders across UTS.

About the role

The Senior Operations Officer provides project, operational and administrative support to the Office of the DVC (Academic). Working within a busy executive environment, the role coordinates workflows, prepares communications and reports, maintains records and supports divisional projects and governance activities. The position requires strong organisational skills, sound judgement and the ability to manage competing priorities while working with a broad range of stakeholders.

About you

You are organised and comfortable managing a varied workload without losing accuracy or attention to detail.



You write clearly and can tailor communications to different purposes and audiences. You are reliable and thorough, and you understand the importance of discretion in an executive office environment. You are comfortable with digital tools and take a practical interest in using technology including AI tools like Microsoft Copilot to work efficiently and keep information well-managed.

Role and Responsibilities

- Coordinate operational workflows and administrative activities across the executive office, managing competing demands from a senior leadership team spanning five portfolios.
- Prepare briefing materials, correspondence and other written communications.
- Build effective relationships with internal and external stakeholders and respond to operational enquiries.
- Maintain records, information and document management systems using Microsoft 365 and SharePoint.
- Support committees, governance activities and divisional projects, ensuring actions and deliverables are completed.
- Analyse operational data and prepare reports to support planning and decision-making.
- Exercise sound judgement when handling confidential information and escalating matters as required.

Skills, Attributes and Knowledge

- Experience in an operational, project or administrative support role within a large and complex organisation.
- Strong organisational,



planning and prioritisation skills.
- Excellent written and interpersonal communication skills.
- Demonstrated ability to build and maintain productive stakeholder relationships.
- Sound problem-solving skills and ability to apply policies, procedures and governance requirements.
- Proficiency in Microsoft 365 applications, including SharePoint, and an interest in using AI-enabled tools such as Microsoft Copilot.
- Experience within higher education or a similarly regulated workplace will be highly regarded.

Qualifications

- Degree qualification or an equivalent combination of relevant experience and training.

Experience

- Demonstrated experience in a project, administrative or operational support role in a large, complex organisation
- A track record of producing clear written correspondence, papers and reports for a range of purposes and audiences
- Demonstrated ability to build effective working relationships with a diverse range of stakeholders
- Experience developing, maintaining or improving administrative systems, records or document management processes
- Proficiency in Microsoft 365 tools and the capacity to learn new systems quickly

What We Offer

Base Salary Range: $101,277.00 - $109,651.00 (HEW6) plus 17% superannuation.
The position is full time and will be made on a continuing basis.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to opportunity where relevant.

📌 Senior Operations Officer (Broadway)
🏢 Uts
📍 Broadway