Northeast Shepparton is offering a fantastic opportunity for someone who enjoys working with people, has solid attention to detail, and can confidently manage a range of customer service and administrative tasks. You will play an important role in supporting our customers while also assisting the sales team with day-to-day administration.

Key Responsibilities

Provide professional and friendly customer service via phone, email and other communication channels

Respond to customer enquiries and assist with resolving questions or concerns

Provide administrative support to the sales team

Process customer orders, enquiries and documentation accurately

Maintain accurate customer records and update internal systems

Assist with preparing quotes, invoices and sales documentation

Follow up with customers and provide updates where required

Coordinate with internal teams to ensure a smooth customer experience

Assist with general office and administrative duties as required

Build and maintain positive relationships with customers and internal stakeholders

About You We are looking for someone who:

Has previous experience in customer service, administration, sales support or a similar role

Has excellent communication and interpersonal skills

Is organised, reliable and able to manage multiple tasks

Has solid attention to detail and accuracy

Is confident using computers and learning new systems

Has a positive and professional approach to customer service

Can work independently while also being a strong team player

Is proactive and willing to go the extra mile to support customers and the team

What We Offer





A supportive and friendly team environment

Opportunity to develop your customer service and administration skills

Variety in your day-to-day work

A role where your contribution is valued

Opportunities for growth and development within the business

About Us Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and cutting-edge solutions. Our group of companies include Light and Heavy vehicle dealerships, an Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move

Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

📌 Customer Care specialist/Sales Admin Support (Shepparton)
🏢 Northeast Auto Group
📍 Shepparton