Position Statement

POSITION TITLE Hospitality & Events Coordinator
REPORTS TO Business Operations Manager
AWARD Fitness Industry Award 2020
CLASSIFICATION AND 38 Hours – Salary Position
SALARY
EFFECTIVE DATE 1 September 2026

ROLE PURPOSE

The Hospitality & Events Coordinator provides strategic leadership and operational oversight of food
and beverage services at Hunter Sports Centre, ensuring high-quality, secure, and customer-focused
experiences across daily café operations and event-based catering.

This role combines hands-on food preparation and service delivery with staff coordination, supplier
engagement, and continuous improvement. The Coordinator plays a key role in aligning hospitality
services with community needs, health and wellbeing goals, and Organisational standards, while
fostering a culture of excellence and innovation.

CORE ACCOUNTABILITIES

1. Service Delivery & Event Coordination
Lead the planning and delivery of daily café operations and event-based catering, ensuring
consistent, high-quality service aligned with customer expectations and health-focused objectives.
Coordinate event logistics including rostering, room preparation, RSA compliance, and food safety
protocols.

2. Food Preparation & Compliance
Oversee food preparation and presentation to ensure freshness, quality, and visual appeal.
Maintain compliance with food safety standards, including holding and actively fulfilling the
responsibilities of a Food Safety Supervisor. Conduct scheduled audits and inspections of the
commercial kitchen, food storage, and equipment to uphold hygiene and safety standards. Monitor
and document cleaning schedules, temperature logs, and corrective actions to ensure full
compliance and uphold hygiene and safety standards.

3. Staff Coordination & Development.




Coordinate the recruitment, onboarding, rostering, and performance of café and event staff.
Provide leadership and mentoring to foster a positive team culture and continuous improvement in
service delivery.

4. Stock & Supplier Management
Coordinate stock ordering, inventory control, and supplier relationships to ensure cost-effective
procurement and consistent supply. Conduct regular stocktakes and test the market to ensure
value for money and quality assurance. Ensure all food items are stored according to food safety
guidelines, with regular audits of storage areas and temperature logs.

5. Menu Development & Customer Focus
Develop and review menus that cater to diverse customer needs, including healthy options for gym
users and tailored offerings for events such as school carnivals and conferences. Gather feedback
and monitor trends to enhance customer satisfaction and engagement.

6. Financial Oversight & KPI Monitoring

Contribute to the preparation of the annual budget and monitor financial performance against key
performance indicators. Implement strategies to optimise revenue, manage costs, and ensure the
sustainability of food and beverage operations.

7. Facility Oversight & KPI Monitoring
Ensure the café and kitchen facilities are clean, safe, and operationally efficient. Develop and
maintain cleaning schedules for all areas, including front-of-house, kitchen, storage, and waste
management zones,



ensuring facilities are prepared and compliant at all times.

The incumbent is required to undertake other duties, projects or tasks as directed, which are within
their skills, competence and training, and undertake job-specific training and development.

The position will require:

- Shift and/or weekend work
- On call work

ESSENTIAL CRITERIA

1. Certificate III in Commercial Cookery or equivalent qualification in food preparation
2. Current NSW Food Safety Supervisor Certificate
3. Valid RSA/RCG competency card
4. Demonstrated experience in hospitality supervision, including café operations and event-based

catering
5. Strong leadership skills with experience in staff rostering, training, and performance management
6. Proven ability to manage stock, liaise with suppliers, and implement cost-effective procurement

practices
7. Experience in menu development tailored to diverse customer needs (e.g. health-conscious,

event-specific)
8. Excellent communication and customer service skills
9. Ability to contribute to budget planning and monitor performance against KPIs
10. Willingness to work flexible hours including weekends
11. Current Senior First Aid Certificate
12. Current NSW Working with Children Check
13. Current Class C Drivers Licence
14. PUAFER005 – Operate as Part of an Emergency Control Organisation (or willingness to obtain)
15. PUAFER008 – Confine Small Emergencies in a Facility (or willingness to obtain)

DESIRABLE CRITERIA

1. Tertiary qualification in hospitality management, event management, business administration, or a
related discipline

2. Barista experience and familiarity with high-volume coffee service
3. Experience in catering for large-scale events or corporate functions

📌 Hospitality & Events Coordinator (Glendale)
🏢 Hunter Sports Centre
📍 Glendale