Job description
Agency Department of Corporate and Digital Work unit Agency Business Systems - Human and Shared Development Services
Job title Senior Systems Analyst Designation Administrative Officer 7
Job type Full time Duration Fixed up to 13/08/2028
Salary $120,877 - $130,039 Location All NT Regions
Position number 43895 RTF 359772 Closing 05/11/2026
Contact Officer Elizabeth Rowlands, Director Digital on 08 8999 2965 or [email protected]
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359772

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
The Senior Systems Analyst is a member of and leads a specialised team which is responsible for reviewing and analysing services,
processes and technology in order to deliver high-quality technical solutions, as well as providing expert advice and operational support
to ensure a range of critical business systems and associated system components operate smoothly and without interruption to support
the needs of the business.
Key duties and responsibilities
1. Provide high-quality technical advice,



expertise and support in relation to critical agency applications and business systems.
2. Lead the assessment, analysis, design, development, testing, documentation and implementation of solutions to problems and requests

for change in accordance with Departmental approved policies and processes.
3. Determine and document business requirements and processes by working with key stakeholders to deliver improvements in

information systems, information management, practices and procedures.
4. Plan and drive scoping, requirement definitions and prioritisation activities for large, complex initiatives, and contribute to the definition

of policies, standards and guidelines for business system improvements, including work instructions.
5. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
6. Participate in after-hours and on-call rosters as required, while following defined service quality standards, work health and safety

policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
Selection Criteria
Essential
1. Demonstrated experience in managing, configuring, and supporting critical systems in a complex integrated workplace.
2.



Demonstrated experience in planning, analysing, designing and executing complex initiatives to time, cost and quality targets.
3. Demonstrated experience supervising individuals, providing direction and working collaboratively with team members to deliver a

high-level of service to business stakeholders.
4. Demonstrated experience in incident, problem, change, test, and release management processes and related activities.
5. Demonstrated experience in creating and maintaining high-quality technical, support and business documentation.
6. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice,

accountability, impartiality, diversity and respect.
Desirable
1. Relevant Project Management, Information Technology, Business/System Analyst, and Information Technology Infrastructure Library

(ITIL) qualifications or certifications.
2. Relevant knowledge and experience in the disciplines of health, child protection, youth justice or housing services.
3. Competency at the Skills Framework for the Information Age (SFIA) level 5.
Further information
The recommended applicant will be required to have a current Working with Children clearance and undergo a criminal history check prior
to selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. When
choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their work experience
and capabilities to this role.

📌 Senior Systems Analyst (Northern Territory)
🏢 Department Of Corporate And Digital Development
📍 Northern Territory