Crash Repair Operations Manager (Townsville City)

Crash Repair Operations Manager (Townsville City)

23 Oct
|
Big Chief Hire
|
Townsville City

23 Oct

Big Chief Hire

Townsville City

Join Northeast Auto Group in the Paint & Panel department and play a key role in leading our growing crash repair operations. This is your opportunity to take charge of a high-performingteam, drive operational excellence, and be part of a company that’s expandingfast and investing in its people.

Key Responsibilities

Lead, mentor, andsupport a team of technicians, fostering a positive work culture focusedon teamwork, growth, and continuous improvement.

Build and maintainstrong relationships with clients, suppliers, and insurance partners —ensuring their needs are met with exceptional service and communication.

Oversee all aspects ofdaily operations, including job scheduling, resource allocation, inventorymanagement, and financial performance to achieve weekly and monthlytargets.

Ensure all repairs arecompleted to the highest standards, maintaining compliance with safetyregulations, manufacturer specifications, and industry best practices.

Drive efficiency,productivity, and profitability across the site — always looking forsmarter, faster, and better ways to deliver excellent outcomes.

About You

Proven leadershipexperience in a collision or truck repair environment (minimum 2 years)

Trade-qualified in PanelBeating or Spray Painting (highly desirable)

A hands-on, motivatedleader who thrives in a fast-paced environment

Strong focus on safety,quality, workflow, and customer satisfaction

Excellent communicationand people management skills — you know how to get the best out of yourteam

Committed to developingothers and continuously improving performance

Why Join Us?

Be part of afast-growing company with exciting expansion plans

Competitive salary +performance-based incentives





Support from aleadership team that values initiative and ownership

A dynamic, down-to-earthculture where hard work and results are recognised

If you’re ready to lead a thriving Truck Repair Centre,build a great team, and grow with a business that’s going places, we want tohear from you

About Us Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

Join Northeast Auto Group in the Paint & Panel department and play a key role in leading our growing crash repair operations. This is your opportunity to take charge of a high-performingteam, drive operational excellence, and be part of a company that’s expandingfast and investing in its people.

Key Responsibilities

Lead, mentor, andsupport a team of technicians, fostering a positive work culture focusedon teamwork, growth, and continuous improvement.

Build and maintainstrong relationships with clients, suppliers, and insurance partners —ensuring their needs are met with exceptional service and communication.

Oversee all aspects ofdaily operations, including job scheduling, resource allocation, inventorymanagement, and financial performance to achieve weekly and monthlytargets.





Ensure all repairs arecompleted to the highest standards, maintaining compliance with safetyregulations, manufacturer specifications, and industry best practices.

Drive efficiency,productivity, and profitability across the site — always looking forsmarter, faster, and better ways to deliver great outcomes.

About You

Proven leadershipexperience in a collision or truck repair environment (minimum 2 years)

Trade-qualified in PanelBeating or Spray Painting (highly desirable)

A hands-on, motivatedleader who thrives in a fast-paced environment

Strong focus on safety,quality, workflow, and customer satisfaction

Excellent communicationand people management skills — you know how to get the best out of yourteam

Committed to developingothers and continuously improving performance

Why Join Us?

Be part of afast-growing company with exciting expansion plans

Competitive salary +performance-based incentives

Support from aleadership team that values initiative and ownership

A dynamic, down-to-earthculture where hard work and results are recognised

If you’re ready to lead a thriving Truck Repair Centre,build a great team, and grow with a business that’s going places, we want tohear from you

About Us Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dea

📌 Crash Repair Operations Manager (Townsville City)
🏢 Big Chief Hire
📍 Townsville City

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