Practice Operations & Growth Coordinator Future Accounting Group Pty Ltd – Alfredton VIC

This is a brand-new position created for the right person. If you love variety, enjoy solving problems, and are always the first to put your hand up, you'll be in your element here. No two weeks will be the same.

Key responsibilities

Answer phones, cover reception and prepare client documents for e-signing when team members are on leave or away

Be the team's first point of contact for tech issues, working with external IT provider and keeping systems and file storage organised

Support marketing team with website and social media redesign

Help record podcast, respond to comments and enquiries on LinkedIn and Instagram, and follow up current leads

Help build internal tools using AI to make the team more efficient

Assist Executive Manager with operational tasks, subscriptions, office inbox and occasional post or errand run

About you

Confident and friendly on the phone

Comfortable with technology and enjoys troubleshooting

Organised, detail-focused and trustworthy with confidential information





Shows initiative and doesn't wait to be asked

Curious and keen to learn new skills

Hold a current driver's licence

Experience in admin or reception, social media, content creation, podcasting or AI tools would be a big plus, but isn't essential

About us 4P's Future Accounting is an exciting, forward-thinking accounting and advisory firm based in Alfredton, Ballarat. We work with family business groups across Australia, rural and agribusiness clients, pharmacy operators and SMEs. We help them preserve what they've built, protect their future and prosper. We're a modern practice that embraces technology and AI to work smarter, so our people can focus on what matters most.

Flexible full-time hours, with school-hours arrangements welcome

Supportive, friendly team guided by our 4Ps: People, Preserve, Protect and Prosper

Chance to shape a new role in a growing firm

Hands-on experience across marketing, technology and AI

📌 Practice Operations (Ballarat)
🏢 Future Accounting Group
📍 Ballarat