Transformation Business Analyst, EVT HQ, 12 Month Fixed Term Contract Transformation Business Analyst, EVT HQ, 12 Month Fixed Term Contract

The role Make the way we work simpler, faster and safer. As our Transformation Business Analyst, you’ll find and remove waste, reduce risk and standardise how work gets done across our operations and support teams. Using LEAN principles, process mapping, value stream mapping and FMEA, you’ll lift performance and help us rethink how our functions work, including where automation and AI can genuinely help.

What you’ll be doing

Leading LEAN improvement projects from diagnosis through to implementation and benefits tracking

Spotting waste, bottlenecks and variation in customer-facing and back-of-house processes, and recommending practical solutions

Embedding standard work so improvements stick and can be repeated

Identifying processes that are strong candidates for automation or AI, and working with our Data Engineering team to assess feasibility

Creating and maintaining current-state and future-state process maps, including SIPOC and swimlane maps

Developing value stream maps to show value-adding and non-value-adding activities, lead times and handoffs

Using data, observation and time studies to quantify opportunities

Running FMEA to identify potential failure points, prioritise risk and track corrective and preventative actions with process owners

Supporting operational standards and audit programs by identifying recurring failures and root causes

Engaging and influencing stakeholders from frontline teams to senior leaders

Reporting on project progress and perks delivered

What you’ll bring

Demonstrated experience applying LEAN principles in an operational environment





Proven skill in process mapping and value stream mapping, including facilitating workshops

Practical experience running FMEA and acting on the results

Strong analytical skills, with the ability to turn data into clear recommendations

Excellent communication, facilitation and stakeholder management skills

The ability to manage multiple projects and deliver to deadlines

It’d be great if you also have

Lean or Six Sigma certification (Green Belt or above)

Experience in hospitality, entertainment or multi-site operations

Familiarity with root cause analysis methods such as 5 Whys and fishbone diagrams, and A3 problem solving

Experience with process mapping tools

Experience identifying automation or AI opportunities, and the judgement to tell genuine candidates from processes that should simply be removed

Practical fluency with AI and automation tools, with a clear view of what they do well and where they introduce risk

What success looks like

Measurable improvements in efficiency, cost, quality or customer experience

Reduced risk through completed FMEA actions

Process maps and standard work adopted across teams

Stronger continuous improvement capability across the business

Perks from day one As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

50% off dining and stays across EVT hotels: QT, Rydges, Atura, LyLo and more

$2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar

Seasonal perks at Thredbo

Rapid career growth across our hotel and entertainment network

Paid parental leave, community and volunteering opportunities

2000 Sydney

AUD40,000 - AUD50,000 per year

Acme

Permanent

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