About the role

We are seeking an experienced, motivated and organised NDIS Support Coordinator to join our team on a part time contractor basis. This role is ideal for someone who is passionate about empowering people with disabilities, building strong relationships and helping NDIS participants achieve their goals. You will work closely with participants, families, support providers and other stakeholders to coordinate services, navigate the NDIS system, resolve barriers and support participants to make the most of their NDIS plans.

Key responsibilities

- Deliver effective NDIS Level 2 Support Coordination and Level 3 Specialist Support Coordination, within your qualifications, experience and scope of competence.

- Work collaboratively with participants, their families, nominees and support networks to understand individual needs, goals and preferences.

- Assist participants to understand their NDIS plans, budgets, funded supports and service agreements.

- Support participants to connect with appropriate mainstream, community, informal and NDIS-funded services.

- Coordinate supports across multiple providers and monitor service delivery to ensure supports remain appropriate and goal-focused.

- Help participants build capacity, independence, choice and control over their lives.

- Support participants with complex support needs,



multiple service providers and significant barriers to accessing services.

- Identify risks, service gaps and barriers that may affect participant safety, wellbeing or continuity of supports.

- Develop and implement practical strategies to address complex coordination challenges.

- Monitor plan budgets, funding utilisation and service delivery, and identify potential risks to continuity of supports.

About you

- A minimum of 2 years of relevant NDIS Support Coordination experience.

- Demonstrated experience managing Level 2 Support Coordination and the ability to undertake Level 3 Specialist Support Coordination work competently.

- Strong knowledge of the NDIS framework, participant plans, service agreements and support coordination processes.

- Experience working with participants with complex needs and coordinating multiple services.

- Excellent written and verbal communication skills.

- Strong organisational, time-management and problem-solving skills.

- The ability to manage competing priorities and work independently.

- Confidence using computers, email, Microsoft Office and digital case management systems.

- A current ABN and willingness to work under an independent contractor arrangement.

- Current NDIS Worker Screening Check.

📌 NDIS Support Coordinator - Level 2 & Level 3 (Wanneroo)
🏢 Smiles Care Service
📍 Wanneroo