Customer Service Officer

Permanent Part Time, 2 days a week Monday 9-5, Tuesday 12-8 plus occasional additional hours covering leave.

Mandurah, WA

Why Join Us?

- Excellent career opportunity with a high-quality service provider

- Competitive salary

- Non-for-profit organisation salary packaging – up to $18,550

- Additional leave at year-end

- Staff Reward program to provide savings on your everyday expenses

- We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

- We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply for the Permanent role with stability and development prospects.

About Us

Relationships Australia WA is a leading provider of relationship support services to the West Australian community. We have an opportunity for a motivated and enthusiastic Customer Service Officer who enjoys working with a diverse client base, to join our team at Mandurah. This permanent, part-time role involves providing support to clients who are seeking to access a service, in addition to administrative support to the practitioners to ensure the smooth running of the programs and wider location.

What We Offer

- Professional and highly motivated team environment

- Ongoing career development opportunities

- Role specific training

Key Responsibilities

- Delivering high-quality customer service

- Working with a diverse client base

- Collaborating with an enthusiastic and supportive team

About You





We are looking for professionals with:

- Good verbal and written communication skills.

- Demonstrated administrative skills and capacity to learn IT systems.

- Self-motivated to learn and develop

- Strong values and work ethic

- Flexibility

How to Apply

Applications are welcomed through Seek. Please include:

- A cover letter outlining your suitability for the role based on the criteria above

- A current resume with two recent professional referees

Requirements

- Current Working with Children Check

- Current WA Police Force National Police Certificate (to provide upon request)

Contact Us

For more information, please contact Donna Ryan-Wallace via email at [email protected]. A copy of the position description is available upon request.

Application Deadline: Applications close on the 27th November 2026. However, we may appoint earlier if a suitable applicant is found, so early applications are encouraged.

Relationships Australia WA is committed to being a Child-Safe organisation and expects that all staff work within and align with our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.

📌 Customer Service Officer (Mandurah)
🏢 Relationships Australia Western Australia
📍 Mandurah