About the role

At Groove Tiles & Stone, our Sales & Design Consultants are at the heart of the customer experience, helping clients discover tiles that reflect their personal style and bring their design visions to life. With showrooms located across Brisbane's City, Bayside and Gold Coast, we're looking for team members who thrive on challenges and understand the importance of building genuine relationships with clients.

This role is all about offering expert advice, assisting customers in colour coordination, and helping them create spaces that feel uniquely theirs. You'll engage proactively with both new and returning clients, providing tailored solutions and showcasing our premium range of tile and stone products with a strong focus on style, quality, and service.

This is a showroom-based role located at our premier Albion Showroom in Brisbane, working 5 days a week from Monday to Saturday.

What you'll be doing

- Guiding clients through the design and selection process by offering expert advice on colours, layouts, product combinations, and design solutions to bring their vision to life

- Identifying and pursuing new sales opportunities by reaching out to potential customers

- Providing exceptional customer service and technical expertise to help clients find the perfect products for their needs

- Preparing and presenting tile specifications and sales quotes

- Maintaining detailed records of all sales activities and customer interactions

- Collaborating with the wider sales and marketing team to develop and implement effective sales strategies

- Merchandising, creating and upkeeping a showroom that captivates clients with its visual appeal

What we're looking for





- Proven track record of success in a sales or customer-facing role, preferably within the home improvement, construction or retail industry

- General sales experience across any industry will be considered for this position

- Minimum 1-2 years of sales experience required

- Strong interpersonal and communication skills, with the ability to build rapport and effectively negotiate with customers

- Excellent product knowledge and the ability to provide expert advice and guidance to customers

- Highly organised and self-motivated, with the ability to work independently and as part of a team

- CRM system training will be provided by the company

- A passion for delivering exceptional customer service and achieving sales targets

- Natural eye for design and colour coordination is essential for this role

- Australian work rights required

What we offer

At Groove Tiles & Stone, we are committed to providing our employees with a supportive and rewarding work workplace. In addition to a competitive salary, you will enjoy a range of benefits including:

- Ongoing training and development opportunities
- Generous commission structure and sales incentives
- Opportunities for career progression within the organisation

About us

Groove Tiles & Stone is a leading provider of high-quality tile and stone products for residential and commercial projects. With over 30 years of industry experience, we are renowned for our exceptional customer service, product expertise, and commitment to innovation. Join our dynamic team and be a part of our continued growth and success.

See our website for more info - www.groovetiles.com.au

📌 SALES & DESIGN CONSULTANT (Albion)
🏢 Groove Tiles & Stone
📍 Albion