You'll be the go-to person for our franchisees' systems. The role is based at our Kialla head office, with occasional travel to franchisees.
Key responsibilities
Own and look after the system stack our franchisees use for estimating, job management and CRM
Maintain estimating price files, templates and workflows, and update them when supplier pricing changes
Make sure every franchisee can produce an accurate house price
Set current franchisees up on the systems and train them and their staff
Give franchisees first-line support, and pass the harder problems to our Senior IT Developer
Test updates before they reach the network, and keep training guides and videos current
About you
Working knowledge of residential construction estimating (essential)
Experience administering and supporting business software such as estimating, job management or CRM systems
Strong Excel and data skills, and real attention to detail
Patience and explicit communication. You can explain a system to a builder without the jargon.
Experience training users and writing simple user guides
Experience supporting a franchise or multi-site business is a plus
About us
Cavalier Homes is a premium residential building franchisor with franchisee builders across Victoria, Recent South Wales, Queensland, Tasmania and the ACT. Our directors are builders themselves, and they built our systems to help builders price, manage and deliver jobs properly.
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📌 Franchise Systems Lead Greater Shepparton City
🏢 Cavalier Homes
📍 Greater Shepparton City
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