Senior Claims Leader: Digital, Customer‑first Sydney (Australia)

Senior Claims Leader: Digital, Customer‑first Sydney (Australia)

22 Oct
|
MetLife Insurance
|
Australia

22 Oct

MetLife Insurance

Australia

MetLife Australia is seeking experienced Senior Case Managers to lead a portfolio of complex Group Life Insurance claims, ensuring decisions align with policy intent and risk frameworks. This role emphasizes customer-first communication, DA ownership, and ongoing process improvement in a digital, rapid-paced workplace.

You will coach peers, uphold SLAs and CSAT targets, and contribute to a culture of innovation and compliance while collaborating with stakeholders across the claims lifecycle.

📌 Senior Claims Leader: Digital, Customer‑first Sydney (Australia)
🏢 MetLife Insurance
📍 Australia

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