We are looking for a MAINTENANCE ADMIN SERVICE COORDINATOR POSITION (FULL TIME) to join our team

Specializing in all aspects of commercial & industrial construction, maintenance, joinery & specialized project work. Our maintenance department is unique within the industry and is currently thriving and growing. We service clients across Melbourne CBD, along with surrounding suburbs with our head office based in the southeastern suburbs.

We are looking for an experienced and reliable Office Administrator / Service Coordinator to join our team. Reporting to the maintenance manager.

The role is a full-time office-based role Monday – Friday based on Moorabbin.

Key responsibilities
Managing incoming customer enquiries via phone, email and other communication channels, providing prompt and skilled responses
Liaising between customers and service teams to communicate job requirements, updates, and any changes or complications that may arise
Booking and updating jobs using Ascora
Preparing and emailing customer quotes
Processing invoices and completing accurate data entry
Maintaining accurate and up-to-date records of service calls, customer information, and job documentation in the company database
Liaising with the client, technicians, suppliers, and tenants regarding job status and details




Day to day processing of invoices and matching purchase orders
Build positive relationships with Clients, Trades & Suppliers
Sourcing and ordering materials and monitoring deliveries

About you
Solid computer literacy and experience in Microsoft Office (Word, Excel and Outlook)
Excellent organisational and time management skills, with the ability to manage multiple tasks and priorities simultaneously
Robust communication skills, both written and verbal, with a professional approach to customer interactions
Positive and professional personality, punctuality and reliability
Proven experience as a service coordinator, or similar customer-facing administrative roles
Experience in the service, trades, or manufacturing industries is highly desirable
Experience in the Building/Real estate Industry advantageous

About us

We specialise in all aspects of commercial and industrial construction, maintenance, joinery and specialized project work. Our maintenance department is unique within the industry and is currently thriving and growing. We service clients across Melbourne CBD and surrounding suburbs with our head office based in the southeastern suburbs.

📌 Maintenance Admin Service Coordinator Position Melbourne
🏢 seek.com.au
📍 Melbourne