Senior Claims Case Manager: Lead & Innovate End To End Melbourne (Australia)

Senior Claims Case Manager: Lead & Innovate End To End Melbourne (Australia)

22 Oct
|
MetLif
|
Australia

22 Oct

MetLif

Australia

MetLife Australia is seeking an experienced Senior Case Manager to own a portfolio of complex Group Life Insurance claims, balancing risk, empathy and commercial outcomes. You will lead change, embed customer-first thinking, and drive continuous improvement in a digital, compliant operating model.

The role emphasizes end-to-end claims management, coaching peers, and maintaining robust SLAs and CSAT targets within a team-oriented culture.
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📌 Senior Claims Case Manager: Lead & Innovate End To End Melbourne (Australia)
🏢 MetLif
📍 Australia

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