We're seeking a full-time Field Service Engineer to join our team based in Chatswood, NSW. In this hands-on role, you'll provide in office technical service including installation, maintenance, troubleshooting, and customer support across a range of laboratory, scientific and industrial instruments. Occasional interstate travel is required, as well as international travel for factory training.
Key Responsibilities
Deliver technical service and support to customers
Diagnose and complete repairs efficiently and accurately
Install and commission new equipment on-site
Build relationships with customers and support service agreement discussions
Maintain explicit documentation of all service visits and actions taken
About You
To thrive in this role, you will have:
A qualification in mechanical or electrical engineering
Experience servicing scientific or laboratory equipment
Excellent fault-finding and problem-solving skills
Robust communication and organisational abilities
A customer-first mindset and a high level of self-motivation
Proficiency with computers and service reporting systems
Willingness to travel domestically and internationally for factory training.
Australian working rights or able to obtain
Why Join Us?
At John Morris Group, we invest in our people. From factory training to working with global brands and innovative technologies, you'll be supported by a collaborative team that values your growth and success.
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📌 Field Service Engineer Sydney
🏢 John Morris Group
📍 Sydney
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