This is a fast paced and rewarding role where you'll become a key point of contact between our customers, managing orders from quotation through to production and despatch.

Key responsibilities

Processing customer orders

Building solid relationships with clients and becoming their trusted point of contact

Liaising with customers regarding artwork, production timelines, deliveries and order requirements

Coordinating with internal teams to ensure jobs are completed accurately and on time

Managing customer enquiries via phone and email

Maintaining accurate records and documentation

About you

A positive attitude and robust work ethic

Excellent verbal and written communication skills

Robust attention to detail

Good organisational skills

Proficiency in Outlook, Word and Excel

Experience in the print/label industry would be highly regarded

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📌 Customer Success Central Coast (Australia)
🏢 Pacific Labels
📍 Australia