Court Services Victoria is seeking Intake Officers for the recent Rental Dispute Resolution Victoria (RDRV) service. You will respond to initial telephony enquiries and guide renters and rental providers through RDRV processes.
You will provide expert advice on RDRV procedures, manage expectations on steps and timeframes, and record interactions accurately. This role emphasizes explicit communication with a diverse client base and the ability to navigate complex procedures and legislation.
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📌 Intake & Dispute Resolution Specialist Melbourne (Australia)
🏢 Court Services Victoria
📍 Australia
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